Proposals Admin Coordinator

DTGen; Glasgow; On-site; GBP 27,000 - 38,000; Full time

Job summary

DTGen is seeking a highly organised Proposals Coordinator in the UK to join our Proposals team. You will support customers from initial enquiry through to project handover, coordinating enquiries, quotations, and customer orders with close collaboration across Sales, Engineering, Projects and Service.

In this fast-paced role, you’ll maintain CRM records, prepare quotations, generate reports and KPI data, and drive smooth information flow throughout the sales process.

Qualifications

• Experience in administrative/sales support environments is desirable.
• Strong written and verbal communication across stakeholders.
• Ability to manage multiple priorities with excellent attention to detail.

Responsibilities

• Act as the first point of contact for incoming enquiries and ensure professional, responsive service.
• Log enquiries into the CRM and allocate opportunities to relevant team members.
• Assist with preparation and issue of quotations and sales communications.

Skills

Organisational skills

Communication skills

Prioritisation

Attention to detail

Tools

Outlook

Excel

Word

Job description

At DTGen, part of the DCC Energy GB family, we're proud to deliver specialist standby and emergency power solutions that keep critical operations running when it matters most. As our business continues to grow, we're looking for a highly organised Proposals Coordinator to become a key part of our Proposals team, helping us deliver an exceptional experience for customers from initial enquiry through to project handover.

This is an excellent opportunity for someone who enjoys working in a fast-paced, customer-focused environment where attention to detail and organisation are essential. You'll play a central role in coordinating enquiries, quotations and customer orders while supporting colleagues across Sales, Engineering, Projects and Service to ensure information flows smoothly throughout the sales process.

We're keen to hear from candidates with strong administrative and communication skills who can manage multiple priorities effectively. Experience within a sales administration, technical or engineering environment would be beneficial, but if you have a professional approach, a passion for customer service and excellent organisational skills, we'd love to hear from you.

What you'll be doing:

• Acting as the first point of contact for incoming enquiries and ensuring customers receive a professional and responsive service.
• Managing shared sales inboxes, logging enquiries into the CRM system and allocating opportunities to the appropriate team members.
• Supporting the preparation and issue of quotations, customer communications and sales documentation.
• Processing customer purchase orders and raising supplier orders while maintaining accurate commercial records.
• Maintaining CRM records, pricing information and supplier data to ensure accuracy across the sales process.
• Producing reports, KPI data and management information to support business performance.
• Working closely with Sales, Engineering, Purchasing, Projects and Service teams to ensure enquiries and orders progress efficiently.
• Supporting project handovers and contributing to continuous improvement initiatives within the department.

What we’re looking for:

• Excellent organisational skills with strong attention to detail.
• Strong written and verbal communication skills.
• Good Microsoft Office skills, particularly Outlook, Excel and Word.
• Ability to prioritise workload and manage multiple tasks effectively.