Property Viewing Representative

Edward Mellor Ltd; Manchester; On-site; GBP 12,000 - 17,000; Full time

Job summary

Edward Mellor Ltd. is seeking an enthusiastic Viewing Representative to join our estate agency team in Manchester. The role focuses on conducting property viewings for clients and prospective buyers, primarily on Saturdays, with a zero-hour contract.

You will showcase properties, answer questions, and deliver exceptional customer service to ensure a smooth, professional experience. The ideal candidate will have weekend availability, strong communication skills, and a personable, proactive

Qualifications

• Experience in customer-facing roles is beneficial but not essential.
• Excellent verbal communication and ability to engage clients.
• Strong organisational skills to schedule viewings and coordinate with team.

Responsibilities

• Conduct property viewings on behalf of clients and prospective buyers.
• Showcase a variety of properties and answer queries during viewings.
• Provide excellent customer service to ensure a smooth, professional viewing experience for all.
• Collaborate with the team to schedule and coordinate with clients and colleagues.

Skills

Customer-facing experience

Excellent communication

Organisational skills

Attention to detail

Professionalism

Driving licence

Job description

Edward Mellor began life with a single office in Reddish, Stockport, and today we remain the oldest family-run Estate Agents in the area. We are seeking an enthusiastic and reliable Viewing Representative to join and support our teams primarily on Saturdays.

What does the role look like:

• As a Viewing Representative, you will be responsible for conducting property viewings on behalf of our clients and prospective buyers
• Your role will involve showcasing a variety of properties, answering queries, and providing excellent customer service to ensure a smooth and professional experience for all involved.
• The ideal candidate should have good weekend availability and will be personable, proactive, and have a passion for delivering exceptional service.

Key Skills and Qualifications:

• Previous Experience: Experience in customer-facing roles, preferably within the property or real estate industry, is beneficial but not essential.
• Excellent Communication: Strong verbal communication skills with the ability to engage and build rapport with clients.
• Organisational Skills: Ability to manage time effectively, scheduling viewings and coordinating with team members.
• Attention to Detail: A keen eye for detail to ensure the property is presented in the best light during viewings.
• Professionalism: A polished and professional appearance, as well as the ability to maintain a positive, friendly demeanour.
• Driving License (Optional): A full UK driving license and access to your own vehicle

Please note this is a Zero Hour contract.

If you have a keen interest in the property market and enjoy interacting with people, this role could be a great fit for you!