Property Support Administrator

DJ Alexander; City of Edinburgh; On-site; GBP 22,000 - 26,000; Full time

Job summary

DJ Alexander is looking for a Property Support Administrator to join their Edinburgh office. The ideal candidate will have a passion for customer service, excellent communication skills, and some background in property management. This entry-level full-time role offers a competitive salary and a range of benefits, while being part of a dynamic and supportive team.

Benefits

Employee Assistance Programme

Annual leave purchase scheme

Smart Tech Scheme

Cycle2Work Scheme

Enhanced Family Friendly Leave

Professional development funding

Company socials

Qualifications

• At least 1 year’s Property Management experience preferred.
• Passionate about customer service.
• Excellent written and verbal communication.

Responsibilities

• Provide advice and guidance to clients.
• Manage mail and forward to appropriate teams.
• Provide administrative support to team members.

Skills

Customer Service

Communication

Attention to Detail

Administration

Education

Experience in Property Management

Job description

5 days ago Be among the first 25 applicants

Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to cover Edinburgh, Glasgow, St. Andrews, Dundee and Aberdeen with over 200 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Property Support Administrator. This is a permanent position located in our Edinburgh Office in Scotland. You'll enjoy a work week of Monday to Friday 9am - 5pm. The salary for this role is £22,500.

Let's talk about the role. It involves:

• Offer walk-in client’s advice and guidance and resolve issues where possible or pass clients to colleagues for further advise if required.
• Manage mail received and forward to the appropriate team.
• Provide administrative support to colleagues within the team.
• Manage and record the movement of keys to and from contractors, tenants, landlords and Property Managers.
• Order Let Boards / let by stickers and arrange removal of let boards.
• Prepare adverts ahead of marketing and advise portfolio team of any issues. Update the advertising spreadsheet.
• Book and amend property inspections.
• Open and close the office as per the procedure.
  
  

We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:-

• Ideally at least 1 year’s Property Management experience but not essential, it is preferable and will make the transition for the successful applicant easier with some sector knowledge.
• Passionate about customer service and driven to deliver the best outcome for the customer.
• Excellent written and verbal communication which is in keeping with the professional image of the business.
• An ability to relay information with confidence and when required to seek support from peers to ensure the correct information is delivered.
• Good attention to details, an ability to use business systems to steer decision making
• Strong administration and coordination skills
  
  

Here's what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So, work hard, and then socialise even harder!
  
  

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At DJ Alexander, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you. Apply today!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

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