Property / Subsidence Claims Technician

Exchange Street Claims ltd; United Kingdom; Remote; GBP 32,000 - 52,000; Full time

Job summary

Exchange Street Claims ltd in the United Kingdom is seeking a Subsidence / Property Claims handler within its Property TPA Division to deliver first-class customer service and pro-actively manage claims through to settlement.

You will work with a national team of field Adjusters, manage your own caseload of subsidence claims, and write full reports for insurers while liaising with insurers, policyholders, contractors and others to settle claims efficiently.

Qualifications

• First-class customer service experience
• Ability to manage claims through to settlement
• Experience writing detailed insurer reports

Responsibilities

• Handle subsidence and property claims from intake to settlement
• Collaborate with national team of field adjusters
• Liaise with insurers, policyholders, contractors and other parties

Skills

Customer service

Claims handling

Report writing

Job description

Our client is looking to recruit a Subsidence / Property Claims handler within their Property TPA Division.

The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met.

The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of subsidence claims through to settlement. You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims.