Property Services Officer (Reactive & Voids)

Ochil View Housing Association Ltd; Alloa, Grangemouth; Sur place; GBP 26 000 - 34 000; Plein temps

Résumé du poste

Ochil View Housing Association Ltd. is seeking a temporary Property Services Officer (Reactive & Voids) to join its Property Services Team in Scotland.

The role reports to the Director of Property Services and focuses on delivering reactive and void maintenance services for tenants and owners within a defined area. The post involves contributing to policies and procedures for customer services, repairs and void management, and helping achieve departmental targets and performance measures.

Qualifications

• To deliver an effective reactive and void maintenance service to tenants and owners of properties within a defined area.

Responsabilités

• To deliver an effective reactive and void maintenance service to the Association’s tenants, sharing owners and owners of factored property within a defined area of operation and cover other areas as required.
• To contribute to establishing, operating and reviewing the policies and procedures of the Association that are relevant to the delivery of Property Services, particularly customer services, repairs and void management.
• To contribute to achieving the targets and performance measures set for the Association, the Property Services department and the post.

Description du poste

Ochil View Housing Association Ltd. is an ambitious social landlord committed to providing good quality affordable housing and high standards of customer service to 1468 households in Clackmannanshire and West Fife.

We wish to recruit to our Property Services Team a suitably qualified, skilled, and enthusiastic individual for the following temporary post: Property Services Officer (Reactive & Voids)

The Property Services Officer (Reactive & Voids) Temporary will report directly to the Director of Property Services for all matters associated with our reactive maintenance service.

• To deliver an effective reactive and void maintenance service to the Association’s tenants, sharing owners and owners of factored property within a defined area of operation and cover other areas as required;
• To contribute to establishing, operating and reviewing the policies and procedures of the Association that are relevant to the delivery of Property Services, particularly customer services, repairs and void management;
• To contribute to achieving the targets and performance measures set for the Association, the Property Services department and the post.