Property Services Officer (Reactive & Voids)

EVH; Alloa; Remote; GBP 43,000 - 47,000; Full time

Benefits offered by this job

Living Wage Employer

Job summary

Ochil View Housing Association Ltd. in Alloa is seeking a Property Services Officer (Reactive & Voids) to join the Property Services Team.

The role is 35 hours per week, temporary for 6 months with the possibility of extension, reporting to the Director of Property Services. You will deliver a reactive maintenance and voids service to tenants and owner-occupied and factored properties within a defined area, helping to develop and implement policies and procedures related to customer service,

Responsibilities

• To deliver an effective reactive and void maintenance service to the Association’s tenants, sharing owners and owners of factored property within a defined area of operation and cover other areas as required;
• To contribute to establishing, operating and reviewing the policies and procedures of the Association that are relevant to the delivery of Property Services, particularly customer services, repairs and void management;
• To contribute to achieving the targets and performance measures set for the Association, the Property Services department and the post.

Job description

Property Services Officer (Reactive & Voids)

• Position: Property Services Officer (Reactive & Voids)
• Location: Alloa
• Hours: 35 hours per week
• Grade: EVH Grade 7
• Contract: Temporary for 6 Months (with possibility of extension)
• Closing Date: 27 November 2026, 17:00

Ochil View Housing Association Ltd. is an ambitious social landlord committed to providing good quality affordable housing and high standards of customer service to 1468 households in Clackmannanshire and West Fife.

We wish to recruit to our Property Services Team a suitably qualified, skilled, and enthusiastic individual for the following temporary post:

Property Services Officer (Reactive & Voids)
Temporary for 6 months (with the possibility of extension)
EVH Grade 7: £42,707 - £46,895 per annum

• The Property Services Officer (Reactive & Voids) Temporary will report directly to the Director of Property Services for all matters associated with our reactive maintenance service.
• To deliver an effective reactive and void maintenance service to the Association’s tenants, sharing owners and owners of factored property within a defined area of operation and cover other areas as required;
• To contribute to establishing, operating and reviewing the policies and procedures of the Association that are relevant to the delivery of Property Services, particularly customer services, repairs and void management;
• To contribute to achieving the targets and performance measures set for the Association, the Property Services department and the post.

Ochil View is an Investor in People Gold a Living Wage Employer.