Property Services Advisor - Tenant Support & Repairs

Savills; Peterborough; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Career development

Annual leave

Life assurance

Private medical

Virtual GP

Mobility scheme

Rewards platform

Pension

Enh. incremental leave

Job summary

Savills is recruiting a Customer Service Advisor to join our Hub Property Services team. You’ll handle inbound calls and emails from residential tenants, log repairs and estate matters, and support planning and administration of property compliance and remedial works across residential, commercial and agricultural properties.

The role sits within Savills Rural & Projects Division, offering progression, a professional development culture, and a range of benefits.

Qualifications

• Experience handling inbound calls and emails from residents/tenants.
• Ability to report repairs and estate related matters accurately.
• Plan, instruct and administer property compliance servicing, certification and remedial works.

Responsibilities

• Answer inbound telephone calls and emails from tenants.
• Report repairs and estate related issues in a timely manner.
• Coordinate property compliance servicing, certification and remedial works.

Skills

Customer service

Call handling

Email management

Job description

Savills is recruiting a Customer Service Advisor to join our Hub Property Services team. You’ll handle inbound calls and emails from residential tenants, log repairs and estate matters, and support planning and administration of property compliance and remedial works across residential, commercial and agricultural properties.

The role sits within Savills Rural & Projects Division, offering progression, a professional development culture, and a range of benefits.