Property Sales Team Lead – Shared Ownership

Places for People; England; Presencial; GBP 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary review yearly

Training and development

Huge discounts and offers from shops,?

Descripción de la vacante

Places for People is seeking a leader to head a specialist Property Sales team delivering sales and resale services for external clients. You’ll oversee Shared Ownership resales, staircasing, lease extensions and related property transactions, ensuring progress meets legal, regulatory and client requirements.

You will monitor workloads, service levels, quality and customer outcomes while providing technical guidance and acting as the team’s escalation point.

Formación

• Experience managing a customer-facing property sales, housing, leasehold or conveyancing service.
• Knowledge of Shared Ownership resales, staircasing, lease extensions and legal/administrative stages of property transactions.
• Experience delivering services for external clients against contractual requirements and performance measures.
• Experience developing colleagues, managing performance, allocating workloads and maintaining service quality.
• Ability to interpret leases, legal agreements and regulatory information and monitor risk.

Responsabilidades

• Lead and develop a specialist Property Sales team delivering sales and resale services for external clients.
• Oversee Shared Ownership resales, staircasing, lease extensions and other property transactions.
• Monitor workloads, service levels, quality and customer outcomes; provide technical guidance.
• Act as the team’s first point of escalation for complex issues.
• Collaborate with clients, solicitors, valuers and internal teams to resolve risks and delays.
• Identify practical improvements to services and the customer journey.

Conocimientos

Customer-focused service

People management

Shared Ownership resales

Lease extensions knowledge

Educación

A-Level standard or equivalent experience

Descripción del empleo

Places for People is seeking a leader to head a specialist Property Sales team delivering sales and resale services for external clients. You’ll oversee Shared Ownership resales, staircasing, lease extensions and related property transactions, ensuring progress meets legal, regulatory and client requirements.

You will monitor workloads, service levels, quality and customer outcomes while providing technical guidance and acting as the team’s escalation point.