Sales Progressor

Churchill Estates Management; Stoke Pound; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Generous commission and bonus scheme

Company car allowance or company car

24 days holiday plus option to buy/say

Birthday day off

Company pension contribution

Wellbeing support including EAP and MH

Health screening

Discretionary sick pay

Group life assurance

Charity fund matching

Long service awards

Job summary

Churchill Living is seeking a proactive Sales Progressor to support the Divisional Sales team by moving customer reservations from sale through to exchange and completion. You will coordinate with Sales Executives, solicitors and agents, manage the pipeline, resolve delays and provide accurate forecasts.

The role demands excellent organisation, clear communication and a customer‑first approach, with a UK driving licence and willingness to visit customers as needed.

Qualifications

• Experience in residential property, sales progression, conveyancing or new homes sales.
• Ability to manage multiple transactions and maintain accurate records.
• Confident liaising with customers, solicitors and estate agents.
• Valid UK driving licence for customer visits if required.

Responsibilities

• Manage customer reservations from sale through to exchange and completion.
• Progress the sales pipeline, resolving delays and escalating issues where needed.
• Liaise with customers, solicitors, estate agents, mortgage advisers and internal teams.
• Provide clear customer updates and support throughout the conveyancing process.
• Maintain accurate CRM records, reports, forecasts and pipeline updates.
• Support improved exchange times, completion performance and customer experience.
• Contribute to achieving Divisional sales and completion targets.

Skills

Customer focus

Organised

Communication

Sales progression

Stakeholder management

CRM knowledge

Residential property

UK driving licence

Tools

CRM software

Job description

• Location: Working from our divisional office in Bromsgrove and on site as required

About the role

The Sales Progressor plays a vital role in supporting the Divisional Sales team by ensuring every customer reservation progresses efficiently through to legal completion.

Working closely with Sales Executives, Area Sales Managers, solicitors, estate agents and third-party providers, the Sales Progressor will proactively manage the sales pipeline, identify and resolve barriers to exchange and completion, and provide accurate forecasting information to support the region in achieving its sales and completion targets.

The role requires exceptional organisational skills, excellent communication and a customer-first approach to ensure every purchaser enjoys a smooth, professional and stress-free buying experience.

• Manage customer reservations from sale through to exchange and completion.


• Progress the sales pipeline, resolving delays and escalating issues where needed.


• Liaise with customers, solicitors, estate agents, mortgage advisers and internal teams.


• Provide clear customer updates and support throughout the conveyancing process.


• Maintain accurate CRM records, reports, forecasts and pipeline updates.


• Manage complex transactions, including property chains, Selling Made Easy and Home Exchange.


• Support improved exchange times, completion performance and customer experience.


• Contribute to achieving Divisional sales and completion targets.

About you

We’re looking for a proactive, highly organised and customer-focused Sales Progressor with experience in residential property, sales progression, conveyancing, estate agency or new homes sales.

The successful candidate will be confident managing multiple transactions, building strong relationships with customers and stakeholders, resolving issues quickly, maintaining accurate records and driving sales through to exchange and completion.

You must also hold a valid UK Drivers Licence, in the event you are required to visit customers away from the site.

How you'll be rewarded

By joining Churchill Living you will be part of a Company that really cares, and we are proud to offer a wide range of benefits including:

• Generous commission and bonus scheme and other financial incentives


• Cash for car allowance or Company car


• 24 days holiday plus the opportunity to buy more or sell it


• Day off on your birthday


• Company pension contribution


• Wellbeing support including Employee Assistance Programme and Mental Health First Aiders


• Health screening


• Discretionary sick pay


• Group life assurance


• Charity fund matching


• Long service awards and peer to peer recognition scheme


• And much, much more!

About us

We are Churchill Living, the leading provider of housing that offers freedom, independence, and unrivalled living value for the over 60s, and we’re looking for people like you!

As a family-run, privately-owned business we have a strong culture built on trust and integrity. We’re proud of what we do, and the people we work with, and we believe in giving something back to the communities where we operate. Our success is built on our fantastic team of more than 700 Colleagues across the country, which is growing all the time.

We pride ourselves on building beautiful, quality apartments in desirable locations across the country for those looking for greater freedom and independence. Our developments are designed to provide safety, support and a sense of community for our Customers to enjoy, ensuring peace of mind for them and their families.

We are proud to have been voted a Sunday Times Top 10 'Best Places to Work' based on our Colleagues feedback. Not only that, but we've won a host of industry awards including the prestigious Housebuilder of the Year at the WhatHouse? Awards.

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