Property Relationship Manager Worthing, West Sussex

Lomond Group; Worthing; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

28 days holiday

Contributory pension scheme

Wellbeing support and Employee Assist­

Enhanced family-friendly leave

Opportunity for funded professional 资格

Job summary

Charters, part of Lomond Group, is seeking a Property Relationship Manager in Worthing to act as the go-to for landlords and tenants. You’ll manage a portfolio from maintenance and inspections through compliance and tenancy matters, in a full-time role with an attractive OTE.

Join our established team and benefit from strong local knowledge, supportive training, and opportunities to develop professionally while delivering excellent customer service and property care.

Qualifications

• Experience in a property environment is advantageous.
• Strong customer service with a client-focused approach.
• Full UK driving licence and access to your own vehicle.
• Strong communication and problem-solving skills.
• Excellent organisation and attention to detail.
• Confidence managing conversations and expectations.
• Ability to juggle priorities and meet deadlines.
• Interest in property and willingness to develop knowledge.

Responsibilities

• Manage property portfolio with accurate records.
• Build relationships with landlords, tenants and contractors.
• Coordinate repairs and maintenance to high standards.
• Ensure legal compliance and safety standards.
• Arrange inspections and mid-term checks and follow up actions.
• Handle tenant queries and complaints professionally.
• Manage tenancy notices accurately and within timescales.
• Prioritise competing issues and keep all parties informed.

Skills

Property management

Customer service

Driving licence

Communication

Organisation

Problem solving

Prioritisation

Property knowledge

Job description

Join Charters, part of Lomond Group, where local expertise, strong relationships and great customer service come first.With 24branches and 370people, Charters combines local knowledge with the strength of Lomond Group.

We’re excited to offer you the opportunity to join our Property Management team as a Property Relationship Manager in our Worthing office. Joining an established team you’ll be the go-to person for landlords and tenants, managing your portfolio from maintenance and inspections through to compliance and tenancy matters. This is a full time position paying an OTE up to £29,500.

Let’s talk about the role

• Manage your property portfolio, keeping records accurate and up to date
• Build strong relationships with landlords, tenants and contractors
• Coordinate repairs and maintenance, ensuring work is completed to a high standard
• Keep properties legally compliant and safety standards on track
• Arrange inspections and mid-term checks and follow up actions promptly
• Handle tenant queries and complaints professionally
• Manage tenancy notices accurately and within required timescales
• Prioritise competing issues and keep everyone informed

What You’ll Bring

• Previous experience in property environment would be advantageous
• Background delivering exceptional Customer Service with a customer-focused approach
• Full UK driving licence and access to your own vehicle
• Strong communication and problem-solving skills
• Excellent organisation and attention to detail
• Confidence managing conversations and expectations
• The ability to juggle priorities and meet deadlines
• An interest in property and a willingness to keep developing your knowledge

What’s In It For You?

• 28 days holiday
• Contributory pension scheme
• Wellbeing support and Employee Assistance Programme
• Enhanced family-friendly leave
• Opportunity for funded professional qualifications

We’re proud to be an inclusive employer and welcome applications from people of all backgrounds, abilities and perspectives.

• Location Worthing, West Sussex, BN11 1BE

Founded in 2008, Charters has built a solid reputation for delivering outstanding customer service and offering honest, reliable advice.

Start strong with real experience, hands‑on support and opportunities to grow from day one.

Early careers

Build strong foundations with hands‑on learning and real opportunities to shape your future.

Step into a role where you can lead with confidence, backed by training, trust and a clear path forward.