Property Relationship Manager

Julian Wadden; Manchester; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Discounts via LomondLife

Wellbeing centre resources

Employee Assistance Programme

Smart Tech Scheme

Cycle2Work Scheme

Enhanced Family Friendly Leave

Competitive base pay + commission

Company pension

Professional qualifications support

Company socials

Job summary

Julian Wadden in Heaton Moor, Stockport, invites applications for a Property Relationship Manager. This full-time, permanent role focuses on maintaining strong landlord relationships, delivering excellent service, renewing tenancy agreements, and coordinating inspections and maintenance.

The position requires prioritising tasks in a fast-paced environment and contributing to a supportive team culture with attractive perks and ongoing development opportunities.

Qualifications

• Excellent customer service skills and ability to build landlord relationships.
• Ability to stay resilient in a fast-paced, demanding environment.
• Strong problem-solving capabilities and proactive approach.
• Proven ability to prioritise tasks and manage multiple duties.

Responsibilities

• Make regular check-in calls with landlords.
• Deliver exceptional service to customers & landlords.
• Renew and negotiate tenancy agreements.
• Complete inspections, inventories and check-outs.

Skills

Customer service

Resilience

Problem solving

Task prioritisation

Job description

Welcome to Julian Wadden, where we appreciate every home. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 5 offices and over 50 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell and let their property.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Property Relationship Manager. This is a full-time, permanent position located in Heaton Moor, Stockport.

Let's talk about the role, it involves:

• Making regular 'check in' calls with landlords.
• Delivering exceptional customer service to our customers & landlords.
• Renewing & negotiating tenancy agreements.
• Completing inspections, inventories & check outs of our customers.
• Organising & recommending maintenance works.

We're not just looking for someone who fits our team; we want to be a good fit for you too!

We're looking for individuals who qualities such as:

• Great customer service.
• Resilience when working in a fast paced & demanding environment.
• Strong problem solving skills.
• Ability to priorities tasks & responsibilities.

At Julian Wadden, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDLife. Here's what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption & IVF.
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication.

At Julian Wadden, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you.