Property Officer

Office Angels Limited; Livingston; On-site; GBP 26,000 - 32,000; Part time

Job summary

Office Angels Limited is seeking an experienced Property Officer on a temporary basis to maintain our housing stock and deliver excellent customer service. The role covers property inspections, coordinating repairs, contractor performance, and assisting residents with property-related concerns, with a strong focus on damp and mould cases.

The successful candidate will manage inspections, liaise with tenants and contractors, and ensure repairs meet health and safety standards while maintaining

Qualifications

• Experience as Property Officer or similar housing/property role.
• Proven damp and mould case experience in residential properties.
• Strong communication with tenants in a professional, empathetic manner.
• Experience supervising repairs and contractor coordination.
• Full UK driving licence and access to a vehicle (if required).

Responsibilities

• Carry out property inspections across the housing portfolio.
• Investigate reports of property defects, disrepair, damp and mould.
• Manage damp and mould cases from initial inspection through to resolution.
• Liaise with tenants, contractors and internal teams to ensure repairs are completed efficiently.
• Monitor contractor performance and service delivery standards.
• Coordinate responsive repairs, planned maintenance and void property works.
• Ensure compliance with relevant housing standards and health & safety requirements.
• Maintain accurate records, reports and property-related documentation.
• Build positive relationships with residents, providing clear guidance and support throughout repair processes.

Skills

Damp & mould management

Tenant communication

Property inspections

Contractor management

Organisational skills

Job description

Are you an experienced Property Officer with a passion for maintaining high-quality homes and delivering excellent customer service?

We are seeking a proactive and customer-focused Property Officer to join our client on a temporary basis and play a key role in ensuring our housing stock is maintained to a high standard. This is a varied role where you'll be responsible for property inspections, coordinating repairs, managing contractor performance, and supporting residents with property-related concerns.

A key focus of this position will be the investigation and management of damp and mould cases. We are looking for someone with proven experience in identifying damp and mould issues, recommending appropriate remedial actions, and confidently engaging with tenants to provide advice, reassurance and practical solutions.

Key Responsibilities

• Carry out property inspections across the housing portfolio.
• Investigate reports of property defects, disrepair, damp and mould.
• Manage damp and mould cases from initial inspection through to resolution.
• Liaise with tenants, contractors and internal teams to ensure repairs are completed efficiently.
• Monitor contractor performance and service delivery standards.
• Coordinate responsive repairs, planned maintenance and void property works.
• Ensure compliance with relevant housing standards and health & safety requirements.
• Maintain accurate records, reports and property-related documentation.
• Build positive relationships with residents, providing clear guidance and support throughout repair processes.

About You

• Previous experience within a Property Officer, Asset Officer, Repairs Officer or similar housing/property role.
• Strong knowledge and practical experience of managing damp and mould cases within residential properties.
• Confidence communicating with tenants and addressing sensitive property concerns in a professional and empathetic manner.
• Experience carrying out property inspections and overseeing remedial works.
• Knowledge of repairs, maintenance and contractor management processes.
• Excellent organisational and communication skills.
• Ability to manage a varied workload and prioritise competing demands.
• Full UK driving licence and access to a vehicle (if required).

If you're passionate about delivering safe, high-quality homes and have the experience to manage damp and mould concerns effectively while building strong relationships with tenants, we'd love to hear from you.

We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace.

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.

By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.