Property Manager - West Midlands

County Rents; West Midlands; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Bonus schemes

Competitive salary

Professional qualifications support

Job satisfaction

Job summary

Exclusive Housing, a family-owned Temporary Accommodation provider, is seeking a Property Officer to support our customer service function. You will welcome families into their homes, carry out periodic inspections and investigate faults to ensure safe, secure housing.

You will need a UK driving licence and own car; full mileage and expenses are paid. The role offers bonus schemes, competitive salary and opportunities for professional qualifications, with on-call duties as required.

Qualifications

• Must have a UK driving licence and own car.
• Willingness to be On-Call as required by business needs.

Responsibilities

• Carry out periodic inspections on properties.
• Identify maintenance issues and hazards.
• Eliminate hazards and perform minor repairs when possible.
• Produce inventory reports.
• Perform move-in and move-out inspections with full documentation.
• Liaise between tenants and service centre.
• Upload reports and videos promptly.
• Assist tenants and business with ad hoc queries.

Skills

Positive attitude

Flexible approach

Quick thinking

Problem solving

Excellent communication

Excellent customer service

Proactive approach

Job description

Exclusive Housing are a family owned Temporary Accommodation provider to Local Authorities, Government organisations such as the NHS and other bodies. With over 15 years experience, we are proud of ability to support those in need of safe, secure housing when they need it the most.

The Property Officer is at the heart of our Customer Service function. From welcoming families into their homes to carrying our periodic inspections to carrying out investigation of a fault, our Property Officers are on hand to support each and every one of our families.

Skills Required

• Positive and flexible approach to all works.
• Quick and logical thinker.
• Problem Solver.
• Excellent communication skills.
• Excellent Customer Service Skills.
• Proactive approach to any scenario.

You will need to be a UK Driving Licence holder and own your own car. Full mileage and expenses are paid.

Your day will be highly varied and will consist of the following duties:

• Carrying out periodic inspections on properties.
• Identifying maintenance issues and hazards.
• Eliminating hazards and, If appropriate, fixing minor repairs.
• Producing Inventory reports.
• Carrying out a fully documented move in for new tenants.
• Carrying out fully documented check out inspections and reports.
• Providing important liaison between Tenant and Service Centre.
• Uploading reports and condition videos in a timely manner.
• Assisting the business and tenants with any ad hoc queries that arise.
• Requirement to assist with being ‘On Call’ as per business needs.

• In return, we offer bonus schemes, competitive salary, opportunity to undertake professional qualifications and a real job satisifaction supporting those in need.