Property Surveyor

Metropolitan Thames Valley; Greater London; On-site; GBP 42,000 - 64,000; Full time

Job summary

Metropolitan Thames Valley is seeking an experienced Property Surveyor to take ownership of challenging repairs, structural issues and major defects. You will drive investigations into non-routine repairs, disrepair, damp and mould, and planned replacements, ensuring safety, quality and value for money for our residents.

You will lead technical guidance, collaborate across departments, and help improve services through proactive insight while maintaining regulatory compliance and housing stock

Qualifications

• Proven track record in managing and resolving complex property repairs.
• Strong knowledge of damp and mould diagnostics, HHSRS, and building pathology.
• Experience liaising with multidisciplinary teams to deliver housing repairs.

Responsibilities

• Diagnose and resolve complex building faults across the Property Directorate.
• Independently manage a varied caseload including damp and mould, disrepair claims, and significant repairs.
• Lead on accurate diagnosis of building issues using HHSRS and NHF Schedule of Rates.

Skills

Damp and mould diagnostics

Building pathology

HHSRS knowledge

Repair management

Complex property repairs

Job description

Are you a skilled and solution-focused surveyor with a passion for diagnosing and resolving complex property issues? Do you thrive in a fast-paced environment where your expertise improves lives and protects vital housing assets? We're on the lookout for an experienced Property Surveyor to play a key role in our dynamic Property Directorate. This is your opportunity to take ownership of challenging repairs, structural issues, and major defects-delivering real results for our residents while balancing quality, compliance, and value for money. In this pivotal role, you'll lead the investigation and resolution of non-routine repairs, disrepair claims, damp and mould issues, and ad hoc planned replacements. You'll bring a proactive and resident-focused mindset, working collaboratively across departments to ensure every home is safe, secure, and well-maintained.

What You'll Be Doing

• Be the go-to expert across the Property Directorate for diagnosing and resolving complex building faults.
• Independently manage a varied caseload including damp and mould, insurance works, disrepair claims, and more significant or specialist repairs.
• Lead on the accurate diagnosis of building issues, applying your strong knowledge of damp and mould, HHSRS, and building pathology to identify and categorise Category 1 & 2 hazards.
• Provide technical guidance and post-inspection support to colleagues, ensuring quality and consistency across all property works.
• Support the delivery of ad hoc planned works and contribute to continual service improvement through innovation and professional insight.
• Review and advise on home improvement requests with a focus on safeguarding our housing stock.
• Play an active role in cross-team initiatives that drive business improvement and enhance the resident experience.
• A proven track record in managing and resolving complex property repairs and maintenance issues.
• A deep understanding of housing construction, maintenance diagnostics, and the NHF Schedule of Rates.
• Strong grasp of damp and mould diagnostics and the ability to apply the HHSRS framework effectively.
• Excellent communication and interpersonal skills, with a talent for translating technical issues into clear, resident-friendly solutions.
• A genuine curiosity, commitment, and drive to fix things right, the first time-within budget and to the highest standard.
• Experience working collaboratively with both technical and non-technical teams.
• The nature of this role means that the post holder may come in to contact with vulnerable adults. To meet our commitment to providing safe, high quality services to our customers we will complete a basic check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years.
• Full driving licence and access to own vehicle for business use is required for this role.

Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 - which represents London's largest housing associations - we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We'll do this by listening to our customers and working alongside them.