Property Office Administrator & Marketing Support

Simon Brien Bradley; Belfast City District; On-site; GBP 20,000 - 26,000; Full time

Job summary

Simon Brien in East Belfast is seeking an Office Administrator to join our team. You will provide essential administrative support, answer calls, manage inquiries, schedule viewings and contributions to CRM records.

The role involves producing brochures, coordinating with marketing, updating displays, handling invoices, and assisting with Saturday viewings. A customer-focused approach and strong organisational skills are essential in a busy estate agency environment.

Qualifications

• Proven experience in a customer facing Administration role (at least 2 years).
• Proficient in Microsoft Office.
• Strong attention to detail and a keen eye for aesthetics and visual composition.
• Excellent communication and interpersonal skills.
• Ability to work independently and prioritise in a busy work environment.
• Familiarity with Estate Agency terminology is a plus.

Responsibilities

• Provide excellent customer service representing Simon Brien.
• General administrative tasks: phones, inquiries, scheduling.
• Manage office inquiries via phone and email; arrange viewings and valuations.
• Record details accurately on CRM; ensure compliance docs filed.
• Produce brochures, letters, pricing schedules for properties and New Homes.
• Coordinate with marketing for collateral; assist sales with property data.
• Oversee boards orders; update CRM with photos and files.
• Update window displays and LCD screens.
• Process property charges in CRM (photographer, ads, boards).
• Handle invoices, balance transfers, deposits; review debtor reports.
• Liaise with Accounts and Valuer for invoices; allocate pre-paid advertising.
• Process credit card payments via Sage Pay.
• Manage petty cash; submit receipts monthly.
• Support branch for Saturday viewings: print diary, brochures, keys.

Skills

Customer-facing admin

Attention to detail

Communication skills

Independent worker

Tools

Microsoft Office

Job description

Simon Brien in East Belfast is seeking an Office Administrator to join our team. You will provide essential administrative support, answer calls, manage inquiries, schedule viewings and contributions to CRM records.

The role involves producing brochures, coordinating with marketing, updating displays, handling invoices, and assisting with Saturday viewings. A customer-focused approach and strong organisational skills are essential in a busy estate agency environment.