Property Manager - Lettings

Additional Resources; Stirling; On-site; GBP 26,000 - 36,000; Full time

Job summary

Additional Resources is seeking a Lettings Property Manager to oversee a portfolio of residential properties in Scotland and deliver a reliable service to landlords and tenants.

You will coordinate maintenance, manage tenancy administration, and ensure compliance with Scottish legislation while keeping records accurate and up to date. A UK driving licence and ARLA level 6 or equivalent are preferred qualifications.

Qualifications

• Approx. 2 years of experience in residential property management or lettings.
• Knowledge of Scottish tenancy legislation and Private Residential Tenancy framework.
• Good customer service and ability to manage multiple tasks against deadlines.
• Full UK driving licence and access to own car.

Responsibilities

• Manage a portfolio of residential properties and be the main contact for landlords and tenants.
• Respond to tenant enquiries and property-related issues promptly.
• Arrange maintenance with approved contractors and monitor works.
• Administer tenancy processes including move-ins, move-outs, and amendments.
• Keep records up to date and provide regular landlord reports.

Skills

Customer service

Time management

Relationship building

Communication

Education

ARLA Level 6 or Scottish Residential Letting & Property Management qualification

UK driving licence

Tools

Property management software

SME Software

Microsoft Office

Job description

An opportunity has arisen for a Lettings Property Manager to join a well-established company offering estate agency, letting, legal, and mortgage services, alongside regulated support for buying, selling, and property management.

As a Lettings Property Manager, you will be managing a portfolio of residential properties while providing a reliable service to landlords and tenants. This role offers a competitive salary and benefits.

You will be responsible for:

• Managing a portfolio of residential properties and acting as the main point of contact for landlords and tenants.
• Responding to tenant enquiries, complaints and property-related matters in a timely manner.
• Arranging maintenance and repair work with approved contractors.
• Instructing contractors, obtaining quotations where necessary and monitoring completed works.
• Managing tenancy administration, including property move-ins, move-outs and tenancy amendments.
• Ensuring properties are managed in line with relevant Scottish legislation and regulatory requirements.
• Keeping property records and management systems accurate and up to date.
• Preparing property reports and providing regular updates to landlords.
• Supporting the wider property management team with day-to-day administrative and operational duties.

The candidates from the following background will be considered:

• Lettings Property Manager, Property Manager, Lettings Manager, Residential Property Manager, Property Management Officer, Tenancy Manager, Portfolio Manager, Lettings Coordinator, Lettings Consultant or in a similar role.

What we are looking for

• Approx. 2 years of experience within residential property management, lettings, housing or a related environment.
• Strong understanding of customer service and the ability to build positive relationships with landlords, tenants and contractors.
• Experience managing multiple tasks, prioritising workloads and working to deadlines.
• Good working knowledge of Microsoft Office applications.
• A sound understanding of property maintenance.
• A full UK driving licence and access to your own car.
• ARLA Level 6, or an equivalent Scottish Residential Letting & Property Management qualification, (training can be provided to achieve the qualification)
• Knowledge of Scottish residential tenancy legislation, including the Scottish Government Private Residential Tenancy framework.
• A relevant property, housing or customer service qualification.
• Experience using property management software
• SME Software experience.

Shift

• Monday to Thursday, 9.00am - 5.30pm
• Friday, 9.00am - 5.00pm

This is a great opportunity for a Lettings Property Manager to develop their career while delivering a professional service to landlords and tenants.

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