Property Manager

Lumesse; Norwich; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

ARLA/NFOPP training support

Cycle to work scheme

Gym discounts

Life assurance

Workplace pension

23 days holiday + birthday

Job summary

Connells Group in Norwich is seeking a highly motivated Customer Service Advisor to join our Property Management Centre. You will provide property management and tenancy administration support to branches, landlords and tenants, ensuring tasks are completed accurately and on time.

We offer a clear career path, support to study ARLA – NFOPP qualifications, and a fantastic reward and recognition scheme in a fun, positive environment with opportunities for progression.

Qualifications

• Excellent verbal and written communication skills.
• Organised and able to prioritise workload in a fast-paced environment.
• Numerate and detail oriented.

Responsibilities

• Provide property management and tenancy administration support to branches, landlords and tenants.
• Coordinate with contractors to ensure repairs/maintenance are completed on time and to standards.
• Coordinate and arrange statutory safety checks.

Skills

Excellent communication

Organised

Detail oriented

Numerate

Education

ARLA NFOPP qualifications

Job description

We’re looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Property Management Centre in Norwich. As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords and tenants.

We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.

What’s in it for you?

• Support in training towards ARLA – NFOPP qualifications
• Basic salary £25,000
• Industry leading training and development
• Demonstrable career ladder
• Opportunities for progression
• Collaborative, rewarding and fun environment
• Team incentives

Key responsibilities of a Customer Service Advisor:

The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards and co-ordinate and arrange relevant statutory safety checks.

Skills and experience required to be a successful Customer Service Advisor:

• Resilient, positive, numerate and detail oriented
• Organised and able to prioritise workload in a faced paced environment
• Excellent verbal and written communication skills
• Aviva Digi care + workplace / Cycle to work scheme
• Colleague discount scheme / Perks at work / Gym discounts
• Life assurance / Workplace pension scheme
• 23 days annual holiday, plus additional day off for your birthday

Connells Group is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.