Property Manager

Lancashire Properties; Manchester; On-site; GBP 26,000 - 38,000; Full time

Job summary

Lancashire Properties in Manchester is seeking a dedicated Property Manager to oversee daily operations for residential and commercial properties. You will handle tenant inquiries, coordinate maintenance, and drive occupancy through upselling strategies while maintaining high service standards.

The role emphasizes strong administrative skills, attention to detail, and proactive problem solving to protect and enhance property value for landlords and tenants.

Qualifications

• Proven experience in property management or related admin role is preferred.
• Excellent organisational skills with strong data entry accuracy.
• Ability to multitask professionally in a fast-paced environment.
• Experience in upselling or customer service is beneficial.
• Willingness to learn and take initiative in a property management context.

Responsibilities

• Manage day-to-day operations of the property, ensuring maintenance and regulatory compliance.
• Handle tenant inquiries promptly with strong customer service.
• Conduct regular property inspections and coordinate repairs with contractors.
• Implement upselling strategies for vacant units to maximise occupancy.
• Maintain accurate records of tenant interactions, maintenance, and financial transactions.
• Prepare reports on property performance, occupancy, and tenant satisfaction.
• Collaborate with maintenance staff to ensure timely completion of repairs.

Skills

Organisational skills

Customer service

Data entry

Multitasking

Problem solving

Upselling

Job description

We are seeking a dedicated and detail-oriented Property Manager to oversee the daily operations of our residential and commercial properties. The ideal candidate will possess strong administrative skills and a customer-focused approach, ensuring that all tenants receive exceptional service while maintaining the property to the highest standards. This role requires effective communication, organisational abilities, and a proactive attitude to enhance tenant satisfaction and property value. As the Property Manager you will be providing a first class professional property management service to our portfolio of landlords and tenants. The role involves dealing with the management and administration involved with new and existing tenancies including solving problems and negotiating solutions within the legal framework that exists for landlord and tenants.

This all-round role in the company is a fantastic place for anyone to enhance their career. We are looking to hire professionals with little experience. Experience in Property Management or Lettings is interesting and will certainly help.

Duties

Manage the day-to-day operations of the property, ensuring it is well-maintained and meets all regulatory requirements.

Handle tenant inquiries and concerns promptly, demonstrating excellent phone etiquette and customer service skills.

Conduct regular inspections of the property to identify maintenance needs and coordinate repairs with contractors.

Implement upselling strategies for vacant units to maximise occupancy rates.

Maintain accurate records of tenant interactions, maintenance requests, and financial transactions.

Prepare reports on property performance, occupancy rates, and tenant satisfaction for management review.

Collaborate with maintenance staff to ensure timely completion of repair requests and upkeep of communal areas.

Experience

Proven experience in property management or a related administrative role is preferred but not essential.

Excellent organisational skills with a keen attention to detail in data entry tasks.

Ability to multitask effectively while maintaining a high level of professionalism in all interactions.

Previous experience in upselling or customer service roles will be beneficial.

Basic Experience in property industry even though training will be providedAbility to solve problem and take initiativeReliableAttitude to Learn