Property Manager

Pinnacle Group Limited; Lewisham; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an experienced Property Manager to oversee a diverse portfolio of affordable properties. This role is pivotal in ensuring compliance with health and safety regulations while delivering exceptional customer service. You will collaborate with a dedicated team to conduct inspections, manage tenant relations, and ensure that properties meet all legal standards. This position not only offers a chance to make a significant impact in the community but also provides opportunities for professional growth and development within a supportive workplace culture. Join a team that values diversity and is committed to excellence in housing management.

Benefits

Flexible Working Arrangements

Life Assurance

Enhanced Pension Scheme

Private Medical Insurance

Cycle to Work Scheme

Employee Assistance Programme

Retail Discounts

Childcare Assistance

Season Ticket Loans

Company Car/Car Allowance

Qualifications

• Experience in property management and affordable rent unit management.
• Strong knowledge of building compliance and housing legislation.

Responsibilities

• Ensure compliance with health & safety regulations for properties.
• Conduct estate inspections and manage tenant communications.
• Manage all aspects of property management including voids and repairs.

Skills

Property Management

Health and Safety Compliance

Residential Lettings

Housing Legislation Knowledge

Excellent IT Skills

Education

Relevant Degree or Qualification in Property Management

Tools

Qube PM Software

Microsoft Word

Microsoft Excel

Job description

Pinnacle Group are looking for an experienced Property Manager to provide a comprehensive housing and building management service for a portfolio of affordable properties. This is a customer facing role, the successful candidate will be an ambassador for Pinnacle Group and our clients and will deliver the highest level of customer service at all times.

You will be joining our Affordable Housing team based in Canary Wharf, London. The Affordable Housing team operates a large mixed portfolio of new and existing Affordable homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes.

This role requires regular visits to Lewisham sites during the week, but also allows opportunity for homeworking.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key Responsibilities:

• Responsible for ensuring buildings are compliant with health & safety building safety regulations.
• To conduct estate inspections ensuring all communal areas are inspected and relevant actions completed in a timely manner.
• Conduct all Property Management duties for the portfolio including full void turnaround, from viewings, sign-ups, processing renewals, arranging inventory and check out appointments, managing ASB, serving legal notices and attending court where required.
• To deal with incoming telephone calls and give support to Assistant Property Manager and team.
• To process all incoming and outgoing correspondence from tenants and the client.
• To process, present and support monthly client reporting.
• To progress and manage all residential compliance, tenant repairs and log all repairs via Qube PM software.
• Keep and maintain all tenancy records up to date.

Key Requirements:

• A good understanding and knowledge of affordable rent unit management, residential lettings and the property industry.
• Knowledge of housing legislation and current practice.
• Experience of conducting maintaining building compliance.
• Good knowledge of current building safety legislation.
• Excellent health and safety knowledge.
• Implementing service contracts in building management.
• Excellent IT skills (Word and Excel).
• Be able to perform a whole range of housing management functions including voids, sign-ups, estate inspections and reporting repairs.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

• Maternity/paternity packages.
• Flexible Working Arrangements.
• Life Assurance.
• Enhanced Pension Scheme.
• Additional Annual Leave.
• Private Medical Insurance.
• Cycle to Work Scheme.
• Employee Assistance Programme.
• Retail Discounts.
• Childcare Assistance.
• Season Ticket Loans.
• Sick Pay Schemes.
• Personal Development Plans.
• Company Car/Car Allowance.
• Electric Vehicle Scheme.