Property Manager

City Rooms; Greater London; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Eye sight test paid

Fresh fruit daily

Staff discounts

GP and Counselling access

Sickness top-up pay

Additional holiday

Birthday off

Wellness day

Company social events

Job summary

City Rooms in London is seeking a Property Manager to oversee our HMO lettings portfolio, ensuring an excellent tenant experience and smooth day-to-day operations.

You will coordinate maintenance with contractors, supervise cleaners, carry out property inspections, and ensure licensing and safety compliance while delivering responsive service to tenants and internal teams. This full-time role is Monday–Friday 9am–5pm, with occasional Saturdays paid as overtime; salary £30,000–£38,000 DOE.

Qualifications

• Experience in property management, with HMO experience is a strong advantage.
• Proficient use of property management systems, Outlook, Teams, Word and Excel.
• Excellent written and verbal English.
• ARLA qualification desirable but not mandatory.

Responsibilities

• Manage a portfolio of HMO properties across London.
• Act as the main point of contact for tenants, ensuring prompt and professional communication.
• Coordinate maintenance works with in-house and external contractors.
• Supervise cleaners assigned to your portfolio, maintaining high standards in communal areas.
• Carry out regular property inspections and follow up on issues identified.
• Ensure properties remain compliant with HMO licensing and safety regulations.
• Support move-ins and move-outs, ensuring a smooth process for tenants.
• Review and approve contractor invoices within budget limits.
• Work closely with Lettings, Maintenance, and Cleaning teams to deliver excellent results.

Skills

Organisational skills

Communication skills

Prioritisation

Customer care focus

Solution-oriented mindset

Education

ARLA qualification desirable

Tools

Fixflo or similar

Job description

Property Manager - HMO lettings

Working: The role is full-time, Monday to Friday 9:00am - 5pm

Salary: £30,000 - £38,000 D.O.E

Saturdays: You will be required to cover some Saturday, paid as overtime

Immediate or short start preferable

We're looking for an organised and proactive Property Manager to join our growing HMO property management team. You'll be responsible for your own portfolio of shared houses, ensuring an excellent tenant experience and smooth day-to-day operations.

Key Responsibilities

• Manage a portfolio of HMO properties across London.
• Act as the main point of contact for tenants, ensuring prompt and professional communication.
• Coordinate maintenance works with in-house and external contractors.
• Supervise cleaners assigned to your portfolio, maintaining high standards in communal areas.
• Carry out regular property inspections and follow up on any issues identified.
• Ensure all properties remain compliant with HMO licensing and safety regulations.
• Support move-ins and move-outs, ensuring a smooth process for all tenants.
• Review and approve contractor invoices within budget limits.
• Work closely with the Lettings, Maintenance, and Cleaning teams to deliver excellent results.

What We're Looking For

• Previous experience in property management, with HMO experience is a strong advantage.
• Strong organisational and communication skills.
• Ability to prioritise and manage a busy workload.
• Confident using property management systems (e.g. "Fixflo or similar").
• A practical, solution-focused mindset.
• Professional attitude with a strong focus on customer care.
• ARLA qualification desirable, although not mandatory.

Addition requirements

• Excellent English written and verbal skills
• Strong attention to detail and computer skills, Outlook, Teams, Word and Excel
• Proficiency using inspection software preferable but not essential

What we offer you!

• Vibrant fun music filled atmosphere
• Regular paid for eye sight test
• Fresh fruit available each day, staff benefits discounts, shops, GP and Counselling access*
• Sickness top-up pay with length of service, and additional holiday, Birthday off, Wellness day*
• Company social events throughout the year, company closure between Christmas to New Year
• company non contractual policies apply