Property Manager

Campions Group; Greater London; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Employee assistance programme

competitive holiday allowance + public

charity matching and payroll giving

eye care contributions

birthday leave

health cash plan

Job summary

Campions Group in London is seeking a Property Manager to join our busy Property Management Department. You will manage portfolios, help tenants and landlords, and ensure compliance across properties.

You should have previous property management experience, thrive under pressure, and demonstrate strong organisation and customer service skills while working in a fast-moving environment.

Qualifications

• Previous experience in property management.
• Thrives under pressure in a fast-paced, high-volume environment.
• Strong organisational and time management skills.
• Commitment to delivering excellent customer service.

Responsibilities

• Protect our clients' assets and work in their best interests.
• Retain management on the portfolio.
• Prioritise and troubleshoot maintenance issues (floods, boilers, leaks, appliances).
• Scrutinise quotes on behalf of the client.
• Attend local branch and participate in their morning meetings.
• Attend weekly 1:1 meetings with senior leadership.
• Ensure portfolio is fully compliant (e.g., EICR, Gas Safety Certificate).
• Provide guidance on end of tenancy processes.
• Support others growth and development.

Skills

Property management

Organisational skills

Time management

Job description

• Protect our Clients Asset and work in their best interests


• Retain Management on the Portfolio


• Prioritising and troubleshooting key maintenance issues (floods, boilers, leaks and appliances)


• The ability to scrutinise quotes on behalf of the client


• Understanding how to add value when sending an inspection report


• Negotiate deposit deduction in a fair and efficient manner, within required timeframes


• Understanding KPI's required for role


• Understand importance of leaving notes on RPS and attaching documents to letters folder consistently


• Understand the importance of setting and following up on tasks consistently to assist with personal management of issues, and to support colleagues in your absence


• Develop understanding of client accounts and statements


• Attend Local branch and participate in their morning meeting as per rota and fulfil inspection requirements


• Attend weekly 1 : 1 meetings with Senior leadership team


• Understand roles of supporting departments including lettings, compliance, accounts and tenancy progression and when to contact them


• Support others growth and development.


• Ensuring current portfolio is fully compliant, e.g. EICR, Gas Safety Certificate


• Adhere to department standards


• Ensure that both Tenants and Landlords have been informed about the end of Tenancy process


• Providing guidance on the process of deposit dilapidations

• We are currently recruiting for a Property Manager to join our thriving Property Management Department. The ideal candidate will have previous experience in property management and thrive working under pressure.


• We are looking for an energetic individual who takes pride in delivering exceptional service levels and enjoys a fast-paced, high volume environment., Can work under pressure - understand where to seek support / how to escape complaints


• Good organisational and time management skills


• Seek work where capacity exists


• Self-awareness of knowledge gaps


• Provide excellent customer service in every interaction with internal colleagues and external clients


• Show high engagement and willingness to learn

Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.

Perks That Make a Difference:

• Employee assistance programme


• competitive holiday allowance + public holidays


• charity matching and payroll giving


• contribution towards eye care tests


• birthday leave


• health cash plan plus a range of other additional benefits that are linked to specific job grades.

We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.