Property Manager

James Gibb residential factors; Elgin; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

Company pension

Friday finish

Dress Down Fridays

Career progression

Training and development

Job summary

James Gibb Residential Factors in the Highlands is seeking a Property Manager or Senior Property Manager to oversee a diverse portfolio of residential developments.

You will work with homeowners, resident groups and contractors, supported by centralised teams to deliver a high standard of service while developing your career within a growing business. This role offers a competitive salary, annual bonus, pension, and ongoing professional development.

Qualifications

• Organised and able to manage multiple tasks efficiently.
• Strong communication with homeowners, residents and contractors.
• Proven ability to build and maintain relationships with clients.
• Comfortable working independently within a supportive team.

Responsibilities

• Communicate regularly with clients and residents.
• Inspect portfolios and attend site meetings with homeowners.
• Complete inspection paperwork and upload to the database.
• Follow up maintenance requests reported by clients or noted on site.
• Review and approve expenditure in the management system.
• Work with contractors and suppliers to maintain high service standards.
• Raise queries with suppliers and resolve disputes promptly.
• Attend site meetings to discuss property matters with owners and resident groups.

Skills

Highly organized

Excellent written and verbal comms

Relationship building

Time management

Independent worker

Tools

Property management system

Job description

Join one of Scotland's leading Property Factoring & Management businesses and focus on what you do best – managing properties and delivering excellent service to homeowners.

As a result of expansion and growth within the business we are looking for a Property Manager or Senior Property Manager to join our team, managing a varied portfolio of residential developments across the the Highlands.

If you're passionate about delivering excellent customer service and take pride in providing a professional property management service, we'd love to hear from you. Whether you are an established Property Manager looking to progress your career, or a more experienced candidate seeking a Senior Property Manager role, this is an excellent opportunity for candidates who enjoy working with homeowners, resident groups, contractors and colleagues to deliver a high standard of property management service.

What makes this opportunity different is the level of support available. Unlike many property management roles, you won't be expected to manage every aspect of the portfolio alone. We have key support functions centralised within dedicated teams, including business support, sales, finance, insurance and compliance. Working alongside these specialist teams allows you to focus on client relationships, service delivery, property inspections and problem-solving, rather than administrative tasks.

If you have experience within the property industry, a good understanding of factoring and a commitment to delivering outstanding customer service, you'll find a supportive environment, ongoing professional development and the opportunity to build a long-term career with James Gibb.

Key personal attributes

• Highly organised individual with excellent written and verbal communication skills
• Someone who enjoys building positive working relationships with the management team, colleagues and clients
• Ability to manage a diverse portfolio of developments across the Central Belt, managing grounds and flatted blocks
• Strong organisational and time-management skills, together with the ability to manage a busy diary, prioritise workloads and respond effectively to clients
• Comfortable working independently as well as collaboratively within a supportive team

Key responsibilities

• Communicate regularly with clients
• Inspect property portfolio regularly and attend site meetings with homeowners
• Complete inspection paperwork to a good standard and upload to database
• Follow up essential maintenance requests reported by clients, or noted from site
• Review and approve expenditure within the property management system to ensure accurate client charging.
• Work closely with contractors and suppliers to ensure a consistently high standard of service
• Raise queries with suppliers’ service and conclude disputes timeously
• Attend site meetings to discuss property matters with individual owners and resident groups

What we offer

• Opportunity to join as a Property Manager or Senior Property Manager based on experience
• Competitive salary dependent on relevant experience
• Annual performance-related bonus scheme
• Supportive team environment
• Ongoing training and professional development opportunities
• Company pension
• Company events
• Friday 4pm finish
• Dress Down Fridays
• Clear opportunities for career development and progression within a growing business

Working Hours

• Monday to Thursday: 9:00am - 5:00pm
• Friday: 9:00am - 4:00pm

A full, clean UK driving license is essential for this position