Property Manager

James Gibb residential factors; City of Edinburgh; On-site; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Bonus scheme

Company pension

Training & development

Company events

Dress Down Fridays

Friday 4pm finish

Career progression

Job summary

James Gibb residential factors is seeking a Property Manager to join our team, managing a varied range of residential developments across Edinburgh and the East Coast. You will focus on client relationships, service delivery, and site inspections while working with specialist teams to handle administration.

You should be passionate about customer service and delivering professional property management. We offer ongoing development, a supportive environment, and clear opportunities for career

Qualifications

• Experience working in property management or a similar role.
• Strong communication and interpersonal skills are essential.
• Able to manage multiple developments and priorities efficiently.

Responsibilities

• Communicate regularly with clients
• Inspect properties and attend site meetings with homeowners
• Complete inspection paperwork and upload to database
• Follow up maintenance requests reported by clients
• Review and approve expenditure within the PM system
• Work with contractors and suppliers to maintain high service standards
• Raise queries with suppliers and resolve disputes promptly
• Attend site meetings to discuss property matters with owners and resident groups

Skills

Communication

Organisation

Time management

Customer service

Relationship building

Property inspections

Tools

Property management system

Job description

Join one of Scotland's leading Property Factoring & Management businesses and focus on what you do best – managing properties and delivering excellent service to homeowners.

We are looking for a Property Manager to join our team, managing a varied portfolio of residential developments across the the Edinburgh and the East Coast. If you're passionate about delivering excellent customer service and take pride in providing a professional property management service, we'd love to hear from you.

What makes this opportunity different is the level of support available. Unlike many property management roles, you won't be expected to manage every aspect of the portfolio alone. We have key support functions centralised within dedicated teams, including business support, sales, finance, insurance and compliance. Working alongside these specialist teams allows you to focus on client relationships, service delivery, property inspections and problem-solving, rather than administrative tasks.

If you have experience within the property industry, a good understanding of factoring and a commitment to delivering outstanding customer service, you'll find a supportive environment, ongoing professional development and the opportunity to build a long-term career with James Gibb.

Key personal attributes

• Highly organised individual with excellent written and verbal communication skills
• Someone who enjoys building positive working relationships with the management team, colleagues and clients
• Ability to manage a diverse portfolio of developments across the Central Belt, managing grounds and flatted blocks
• Strong organisational and time-management skills, together with the ability to manage a busy diary, prioritise workloads and respond effectively to clients
• Comfortable working independently as well as collaboratively within a supportive team

Key responsibilities

• Communicate regularly with clients
• Inspect property portfolio regularly and attend site meetings with homeowners
• Complete inspection paperwork to a good standard and upload to database
• Follow up essential maintenance requests reported by clients, or noted from site
• Review and approve expenditure within the property management system to ensure accurate client charging.
• Work closely with contractors and suppliers to ensure a consistently high standard of service
• Raise queries with suppliers’ service and conclude disputes timeously
• Attend site meetings to discuss property matters with individual owners and resident groups

What we offer

• Opportunity to join as a Property Manager or Senior Property Manager based on experience
• Competitive salary dependent on relevant experience
• Annual performance-related bonus scheme
• Supportive team environment
• Ongoing training and professional development opportunities
• Company pension
• Company events
• Friday 4pm finish
• Dress Down Fridays
• Clear opportunities for career development and progression within a growing business

Working Hours

• Monday to Thursday: 9:00am - 5:00pm
• Friday: 9:00am - 4:00pm

A full, clean UK driving license is essential for this position