Property Manager

Windmill9 Consulting; Birmingham; On-site; GBP 34,000 - 38,000; Full time

Job summary

Windmill9 Consulting in Birmingham’s Harborne area seeks an experienced Property Manager to take ownership of a local residential portfolio, driving tenant retention and landlord protections while delivering exceptional service.

You will work with a collaborative team to streamline maintenance, ensure compliance with Gas Safety/EPCs, and nurture relationships with landlords and tenants to secure renewals and smooth operations.

Qualifications

• Experience managing a residential property portfolio.
• Strong negotiation skills and ability to turn complex situations into positive outcomes.
• Client-first attitude with pride in delivering top-tier customer service.

Responsibilities

• Overseeing portfolio health to drive client retention and profitability.
• Managing property maintenance with a proactive approach and local contractors.
• Building relationships with landlords and tenants to secure smooth tenancy renewals.
• Protecting landlord assets by ensuring Gas Safety certificates and EPCs are up to date.
• Resolving deposit returns fairly by applying expert negotiation between parties.
• Acting as a key point of contact in the office, delivering an engaging customer experience.
• Streamlining administrative workflows to keep portfolio operations running seamlessly.

Skills

Negotiation

Organization

Customer service

Job description

Tired of Property Management Roles That Offer No Real Growth?

If you are an experienced Property Manager feeling stuck in an environment where your hard work goes unnoticed, this is your chance to step into a business that truly values its people, invests in their future, and rewards performance month in, month out.

Why Join a Market-Leading Independent Team?

Based in the vibrant heart of Harborne, this established independent property business has built a stellar reputation on high service standards, incredible staff retention, and a modern approach to estate agency. Unlike corporate environments where you are just a cog in a wheel, here you will join a supportive leadership team that actively creates pathways for career progression. They believe in streamlining processes to let you focus on what matters most, providing robust modern systems, strong local market share, and a genuine work-life balance.

The Role

Working alongside a friendly, collaborative team, you will take ownership of a well-maintained local portfolio. Rather than just reacting to tasks, you will be empowered to drive long-term client retention, protect landlord investments, and ensure an exceptional experience for every tenant.

What You Will Be Doing

• Overseeing portfolio health to drive client retention and maximize overall branch profitability.
• Managing property maintenance with a proactive approach, partnering with trusted local contractors.
• Building strong relationships with landlords and tenants to secure smooth tenancy renewals.
• Protecting landlord assets by ensuring total compliance with Gas Safety certificates and EPCs.
• Resolving deposit returns fairly by applying expert negotiation skills between parties.
• Acting as a key point of contact in the office, delivering an engaging customer experience across all touchpoints.
• Streamlining administrative workflows to keep portfolio operations running seamlessly.

What Will Help You Succeed

• Proven experience managing a residential property portfolio with confidence.
• Strong negotiation skills and the ability to turn complex situations into positive outcomes.
• A naturally organized mindset with an eye for detail and proactive problem-solving skills.
• A client-first attitude and pride in delivering top-tier customer service.

What Is on Offer

• Base Salary & Bonus: £34,000 - £38,200 OTE (including monthly performance bonuses).
• Location: Vibrant prime office location in Harborne.
• Culture: Clear progression routes, modern tech systems, and an supportive working atmosphere.