Property Management Support Specialist

Consortium; Ambleside; Remote; GBP 22,000 - 26,000; Full time

Job summary

Travel Chapter is seeking a detail-oriented Property Management Support in Ambleside. The role covers day-to-day administration, guest and owner liaison, and coordination with housekeepers and contractors to keep properties running smoothly.

You will handle enquiries, support stock and housekeeping operations, and contribute to high standards across managed properties. A proactive, communicative, team-oriented approach is essential.

Qualifications

• Excellent communication and customer service abilities.
• Strong organisational and time management skills.
• Proactive problem solving and initiative.

Responsibilities

• Support daily Property Management operations and office tasks.
• Serve as first point of contact for owners, guests, and contractors.
• Handle calls and emails professionally and route to teams as needed.
• Build relationships with owners and guests to ensure positive experiences.
• Support stock, laundry, onboarding of housekeepers, and property checks.
• Maintain accurate records and assist with reporting.

Skills

Outstanding communication

Customer focused

Organisational skills

Time management

Administrative skills

IT skills (MS Office)

CRM systems

Problem solving

Multitasking

Teamwork

Tools

Microsoft Office

CRM systems

Job description

Travel Chapter is seeking a detail-oriented Property Management Support in Ambleside. The role covers day-to-day administration, guest and owner liaison, and coordination with housekeepers and contractors to keep properties running smoothly.

You will handle enquiries, support stock and housekeeping operations, and contribute to high standards across managed properties. A proactive, communicative, team-oriented approach is essential.