Property Management Coordinator - Hybrid & Career Growth

FirstPort Limited; Greater London; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Hybrid working

Commission structure

Team environment

Performance reviews

Career development

Job summary

Chestertons Estate Agency is seeking an organised Office Coordinator to join the Property Management Team. The role focuses on providing administrative, financial and client service support to landlords and tenants throughout the tenancy lifecycle.

The ideal candidate will have property management or lettings administration experience, excellent organisational skills, and strong communication. A hybrid working model and competitive salary are offered.

Qualifications

• Previous experience in property management, lettings administration or a similar role.
• Excellent organisational and time management skills.
• Strong written and verbal communication abilities.

Responsibilities

• Managing incoming calls and directing enquiries appropriately.
• Maintaining detailed and accurate file notes and CRM records.
• Producing tenancy documentation, standard correspondence, check-in/check-out paperwork and invoices.
• Coordinating property visits and tenancy appointments.
• Notifying utility providers of tenancy changes.
• Producing rent arrears reports and assisting with the collection of outstanding payments.
• Monitoring contractor debt and liaising with suppliers to resolve queries.
• Assisting with monthly landlord reporting.
• Supporting managed-only tenancies, renewals and tenancy swaps.
• Working closely with Client Accounts and other internal departments.
• Maintaining departmental standards and compliance procedures.

Skills

Property management experience

Organisational skills

Time management

Communication skills

Customer-focused

Tools

CRM systems

Microsoft Excel

MS Office

Job description

Chestertons Estate Agency is seeking an organised Office Coordinator to join the Property Management Team. The role focuses on providing administrative, financial and client service support to landlords and tenants throughout the tenancy lifecycle.

The ideal candidate will have property management or lettings administration experience, excellent organisational skills, and strong communication. A hybrid working model and competitive salary are offered.