Hybrid Property Coordinator – Admin & Estate Support

Pets at Home; England; Hybrid; GBP 30,000 - 38,000; Full time

Job summary

Pets at Home is looking for a Group Property Coordinator to support the Property team in managing our retail and veterinary property portfolio. The role is heavily administration-focused and acts as the first point of contact for property enquiries across the estate.

You will manage the Property inbox, maintain records and trackers, monitor budgets, and share information with stakeholders. The role offers hybrid working with 2 days in the Handforth (Cheshire) Office and a 12-month maternity

Qualifications

• Strong analytical and numerical skills with excellent attention to detail.
• Highly organised and able to manage multiple priorities in a fast-paced environment.
• Confident communicating with and building relationships across a wide range of stakeholders.
• Proficient in Microsoft Excel, PowerPoint and other Microsoft Office applications.
• Comfortable reviewing leases, legal documentation and property records.

Responsibilities

• Support Asset Managers in day-to-day management of our retail and veterinary property portfolio.
• Manage and respond to enquiries through the Property inbox, coordinating solutions with stakeholders.
• Maintain accurate property records, lease information, critical dates, risks and opportunities.
• Review lease obligations and support the resolution of repair and landlord queries.
• Assist with business rates administration, data gathering and cost management activities.
• Maintain property trackers covering rent reviews, lease expiries, service charges and business rates.
• Review and validate service charge budgets, expenditure and reconciliations.
• Support identification of cost recovery opportunities and challenge potential overcharges.
• Monitor property-related costs and contribute to budgeting and forecasting processes.
• Build relationships with landlords, managing agents, surveyors and external advisers.
• Work with Facilities, Legal, Finance, Retail and Veterinary teams to support operational requirements.
• Escalate significant property issues and risks where appropriate.

Skills

Analytical skills

Attention to detail

Highly organised

Stakeholder communication

Commercial awareness

Education

Property or Real Estate graduate

Tools

Microsoft Excel

PowerPoint

Job description

Pets at Home is looking for a Group Property Coordinator to support the Property team in managing our retail and veterinary property portfolio. The role is heavily administration-focused and acts as the first point of contact for property enquiries across the estate.

You will manage the Property inbox, maintain records and trackers, monitor budgets, and share information with stakeholders. The role offers hybrid working with 2 days in the Handforth (Cheshire) Office and a 12-month maternity