Property Management Assistant

Osborne Lettings; Cwmbran; On-site; GBP 7,100 - 11,000; Part time

Job summary

Osborne Lettings in Newport & Cwmbran is seeking a part‑time Property Management Assistant to support day‑to‑day operations, communication and compliance.

The role is office‑based with some local travel, offering £13.00–£14.00 per hour for 12–18 hours per week. You will work with Property Managers and the Director handling admin, maintenance coordination, utilities updates, documentation and inspections.

Qualifications

• Strong admin or customer-service background.
• Confident communicator with good IT skills.
• Able to manage multiple tasks and priorities.

Responsibilities

• Office-based admin & communication tasks.
• Logging and coordinating maintenance.
• Utilities & Council Tax updates.
• Preparing tenancy documents.
• Routine inspections, check-ins & occasional viewings.
• Supporting landlords and tenants.
• Compliance tracking (Gas, EICR, EPC, RSW).

Skills

Strong admin experience

Customer-service background

Confident communicator

IT literacy

Multitasking

Job description

Property Management Assistant (Part‑Time)

Osborne Lettings – Newport & Cwmbran

£13.00–£14.00 per hour | 12–18 hours per week

Majority office‑based with some local travel

Osborne Lettings is a Rent Smart Wales licensed, professional lettings and property management agency covering Newport, Cwmbran, Pontypool and Torfaen. We’re looking for a Property Management Assistant to support our team with day‑to‑day operations, communication and compliance.

You’ll work closely with our Property Managers and Director, handling admin, maintenance coordination, utilities & council tax updates, documentation, check‑ins, and occasional viewings/inspections. A pool car is available for local travel.

We’re looking for someone organised, friendly, proactive and aligned with our THRIVE behaviours: Trust, Honesty, Respect, Integrity, Vitality/Fun and Excellence.

Key Responsibilities

• Office‑based admin & communication
• Logging and coordinating maintenance
• Utilities & Council Tax updates
• Preparing tenancy documents
• Routine inspections, check‑ins & occasional viewings
• Supporting landlords and Contract Holders (Tenants)
• Compliance tracking (Gas, EICR, EPC, RSW)

Skills & Experience

• Strong admin or customer‑service background
• Confident communicator
• Good IT skills
• Able to manage multiple tasks
• Lettings/property experience beneficial but not essential. The right attitude is the winner.