Property Management Apprentice

INVOLVE SELECTION LIMITED; Hove; On-site; GBP 40,000 - 60,000; Full time

Job summary

A property management company in Hove is seeking a Property Management Trainee to support the general manager. The successful candidate will handle various duties including fielding requests, maintaining records, and managing logistics. This role includes a Level 3 Business Administrator Apprenticeship, leading to full-time employment upon completion. Perfect for someone skilled in IT, communication, and administrative tasks, offering opportunities for future career development.

Qualifications

• Skilled in the use of multiple IT packages and systems relevant to the organisation.
• Produces accurate records and documents including emails, letters, payments, reports.
• Maintains records and files, handles confidential information.
• Exercises proactivity and good judgement in decision-making.
• Builds and maintains positive relationships within the team.
• Demonstrates good communication skills across various platforms.
• Completes tasks to a high standard and continuously improves work.
• Takes responsibility for initiating and completing tasks managing priorities.
• Manages resources such as equipment and facilities effectively.
• Uses project management principles to plan and deliver projects.

Responsibilities

• Support the general manager with all things property-related.
• Work with the Operations Team to handle requests smoothly.
• Maintain, file, and bill reports correctly.
• Field requests from multiple stakeholders while ensuring safety.
• Organise meetings, manage logistics for events.

Skills

Excellent communication skills

IT and numeracy skills

Strong attention to detail

Organisation skills

Customer care skills

Problem-solving skills

Administrative skills

Team working

Initiative

Patience

Resilience

Logical thinking

Education

GCSE in Maths and English (grade C (4) or above)

Tools

MS Office or equivalent packages

Job description

Overview

• Property Management Trainee - Supporting the general manager with all things property related
• Working with the Operations Team to ensure all requests are planned and carried out in a timely manner
• Reports are maintained, filed and billed correctly
• Responding to and fielding requests from multiple stakeholders
• Ensuring Health & Safety throughout

Administration is the oil that keeps the business moving – you will see all facets of the business from sales, facilities, operations, accounts, HR, Health & Safety and customer service. This role is vital to their business and support is given throughout.

What training will the apprentice take and what qualification will the apprentice get at the end?

Training and Apprenticeship

The successful applicant will complete and obtain a Level 3 Business Administrator Apprenticeship through Vocate Training. You will be taught through:

• 4-6 Weekly 1-2-1 Sessions with your tutor
• 7.5 hours per week (average) off-the-job training
• 20% off-the-job training
• The course is a 12-18 month programme

A full-time position is expected following successful completion of the Apprenticeship. The administration role may be a gateway to further career opportunities, such as management or senior support roles.

Responsibilities & Qualifications

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem.
• Produces accurate records and documents including emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and presents solutions to management. Drafts correspondence, writes reports and is able to review others' work.
• Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice from more experienced team members when appropriate.
• Builds and maintains positive relationships within the team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as knowledge is gained.
• Demonstrates good communication skills, whether face‑to‑face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages expectations of colleagues at all levels and sets a positive example for others in the workplace.
• Manages resources such as equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Desired Skills and Personal Qualities

• Excellent communication skills
• IT and numeracy skills
• Strong attention to detail
• Organisation skills
• Customer care skills
• Problem‑solving skills
• Administrative skills
• Team working
• Initiative
• Patience
• Resilience
• GCSE in Maths and English (grade C (4) or above)
• Logical