Property Maintenance Scheduler – Flexible, Customer‑Focused

Broadacres Housing Association Limited; Northallerton; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Pension

Health & safety training

Flexible working

EAP service

Job summary

Broadacres Housing Association Limited is seeking a highly organised Property Maintenance Project Coordinator to manage scheduling, resources and customer communications, ensuring repairs are completed safely and right first time.

You'll coordinate diaries, liaise with customers, contractors and suppliers, monitor performance data and drive improvements to scheduling systems and processes, supporting a proactive repairs service across our rural housing network.

Qualifications

• Experience in planning, scheduling, coordination or project support roles.
• Strong organisational and problem-solving skills.
• Excellent communication skills with a passion for customer service.
• Ability to manage multiple priorities in a busy environment.
• Advanced Microsoft Office skills, especially Excel and Word.
• Ability to build effective relationships with colleagues, contractors and stakeholders.

Responsibilities

• Coordinating operative schedules to maximise productivity and minimise downtime.
• Managing diaries, workload allocation and resource planning.
• Liaising with customers, contractors and suppliers to ensure excellent service delivery.
• Supporting repairs, maintenance projects and compliance activities.
• Monitoring performance data and identifying opportunities for continuous improvement.
• Working collaboratively across teams to resolve issues, prevent complaints and enhance the customer experience.
• Helping drive improvements to scheduling systems and operational processes.

Skills

Planning & scheduling

Coordination

Organisational skills

Communication

MS Office: Excel

Stakeholder management

Tools

Excel

Word

Job description

Broadacres Housing Association Limited is seeking a highly organised Property Maintenance Project Coordinator to manage scheduling, resources and customer communications, ensuring repairs are completed safely and right first time.

You'll coordinate diaries, liaise with customers, contractors and suppliers, monitor performance data and drive improvements to scheduling systems and processes, supporting a proactive repairs service across our rural housing network.