Property Inspections Team Coordinator

LCA Jobs; Chelmsford; Hybrid; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Birthday day off

Company pension

Training and development opportunities

Financial referral programme

Performance related bonuses

Job summary

LCA Jobs is seeking a Property Inspections Team Coordinator to support a busy lettings team in Chelmsford. The role offers hybrid working between our Head Office in Chelmsford and home, following training.

You will handle check-out bookings, reminders, inventory entries, diary management, deposits, and coordination with landlords and tenants, ensuring compliance and timely communication. Previous lettings experience is essential for success.

Qualifications

• Experience in Residential Lettings or lettings administration.
• Strong organisational and time-management abilities.
• Proactive, can-do attitude and strong communication.
• Ability to work independently and as part of a team.
• High attention to detail and accuracy.

Responsibilities

• Book out appointment check-outs and rearrange visits.
• Send reminder emails to tenants moving out.
• Add meter readings, appliances, CO, and smoke alarms to Reapit from inventories.
• Manage diaries and agency bookings for smooth coordination.
• Take calls when consultants cannot answer and monitor group email.
• Arrange deposit releases on DocuSign and submit to accounts.
• Maintain content on related third-party CRM systems linked to inventories.
• Negotiate deposits from tenancy end date to release.
• Coordinate between landlords and tenants regarding deposits and paperwork for adjudication with Tenancy Deposit Scheme.
• Assist team leader with day-to-day tasks and ensure compliance.
• Ensure inventories are completed, and communicate progress to branches.

Skills

Lettings experience

Communication skills

Organised

Team player

Attention to detail

Tools

MS Office

Job description

We are working on a fantastic opportunity for a Property Inspections Team Coordinator to join a busy team. The successful candidate will provide vital support to our property inspections team. Once fully trained this will be a hybrid role, working between our Head Office in Springfield, Chelmsford, and home.

Duties will include:

• Booking check-out appointments
• Sending reminder emails for tenants moving out
• Adding meter readings, appliances, CO, and smoke alarms to Reapit from inventories
• Rearranging property visits
• Taking calls when Property Inspection Consultants cannot answer and monitoring the group email.
• Arranging deposit releases on DocuSign and submitting to accounts
• Managing content on related third-party CRM systems linked to Condition Reports (Inventories).
• Managing Property Inspection Consultant’s diaries and agency bookings to ensure a smooth coordination of appointments
• Completing deposit negotiations from tenancy end date to the deposit being released.
• Negotiating between landlords and tenants linked to return of deposits at the end of a tenancy, and where applicable, processing relevant paperwork for independent adjudication with the Tenancy Deposit Scheme.
• Assisting team leader with day-to‑day tasks.
• Monitoring inventories inbound, checking when completed to ensure compliance is met, leasing with the progressors and branches if issues with compliance, ensuring properties are ready and finally setting progressors a task to inform them the inventory is complete.
• Being the Inventory department liaison between clerks and branches to arrange last minute appointments.
• Downloading and Sending completed inventories to landlords via email.

Requirements:

• Current or previous experience within Residential Lettings is essential.
• Well organised, with the ability to prioritise workloads.
• A proactive ‘can do’ attitude and approach.
• Excellent communication skills, both written and verbally.
• Outgoing, personable, and enthusiastic
• Ability to work independently whilst also being happy to be a team player.
• Diligent with a strong attention to detail.
• IT proficient, familiar with MS Office packages and able to grasp ‘cutting edge’ technology quickly.

Salary and Benefits:

Full-time basic salary circa £25,000p/a - £28,000p/a, plus bonuses, depending on skills and industry experience.

Additional benefits include those listed below and there are fantastic opportunities for those who desire a structured career path.

• Birthday day off
• Company pension
• Training and development opportunities
• Financial referral programme
• Performance related bonuses

Hours of Work:

5 full days per week, 8.30am to 5.30pm (no weekends).

Following successful completion of a probationary period, candidates then work on a hybrid basis between home and branch, working 2 days at home and 3 days at Head Office, Chelmsford.