Property & Estates Operations Coordinator

Premier Estates Limited; Macclesfield; On-site; GBP 21,250 - 28,750; Full time

Benefits offered by this job

25 days holiday + bank holidays

Birthday leave

Westfield Health cash plan + Westfield

Fully funded learning and development

Support for professional quals like T?

Company pension scheme

Car allowance for eligible roles

Employee referral scheme

Volunteer leave

Job summary

Premier Estates Limited is seeking an Estates Coordinator based in Macclesfield to act as the central hub between residents, contractors and property managers. You will coordinate repairs, manage information, and ensure timely, clear communication to deliver a great customer experience.

You will work with experienced property managers, maintaining records, schedules, and compliance while prioritising organisation, attention to detail and a people-first approach.

Qualifications

• Coordination or administrative experience in property, block management, lettings or facilities.
• Scheduling and liaising with contractors or suppliers, including access and permits.
• High-volume customer service with case management and SLA tracking.
• Using CRM or property management systems and confidently handling spreadsheets.
• Basic understanding of building maintenance, compliance and H&S documentation.

Responsibilities

• Managing emails and calls, logging enquiries and allocating actions.
• Raising, tracking and closing work orders, POs and invoices in line with process.
• Coordinating contractors: obtaining quotes, scheduling visits and arranging access.
• Maintaining H&S and compliance documentation, permits and insurance records.
• Preparing communications, notices, packs and updates for residents and stakeholders.
• Organising diaries and logistics for site inspections, meetings and follow-up actions.

Skills

Coordination

Administration

Customer service

Stakeholder management

Scheduling

CRM

Record keeping

Attention to detail

Tools

CRM systems

Spreadsheets

Property management software

Job description

Premier Estates Limited is seeking an Estates Coordinator based in Macclesfield to act as the central hub between residents, contractors and property managers. You will coordinate repairs, manage information, and ensure timely, clear communication to deliver a great customer experience.

You will work with experienced property managers, maintaining records, schedules, and compliance while prioritising organisation, attention to detail and a people-first approach.