Property & Economic Development Support Specialist

Norwich City Council; Norwich; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

LGPS

Annual leave

Career development

Job summary

Norwich City Council is seeking an experienced administrative/technical support professional to assist the Property & Economic Development teams. You will handle orders, data accuracy, and liaison with tenants, delivering efficient service and performance reporting.

The role requires diary management, meeting organisation, and strong IT literacy to support council priorities and continuous improvement across teams.

Qualifications

• Experience delivering administrative/technical support to professional teams and senior managers.
• Experience in a customer-facing role, remote and face to face (verbal and written).
• Experience organising meetings and taking accurate notes.
• Experience of diary management for colleagues.
• Experience of carrying out research and producing reports (under instruction).
• Experience of accurate data entry and methodical database/systems management.
• Knowledge of the Built Environment.

Responsibilities

• Provide comprehensive technical support service to the service including administrative and data/customer management tasks.
• Raising orders, monitoring work orders or management instructions.
• Liaising with tenants and ensuring data is correct and up to date.
• Support performance reporting and service standards compliance.
• Assist in delivering projects to improve customer service and reduce expenditure.
• Plan and execute project work under direction and support cross-team collaboration.

Skills

Administrative support

Customer service

Data entry

Diary management

Meetings & minutes

MS Office

Communications

Budget monitoring

General IT literacy

Education

A level or equivalent

Continuing personal development

Tools

Excel

Outlook

Database systems

Word

Job description

Norwich City Council is seeking an experienced administrative/technical support professional to assist the Property & Economic Development teams. You will handle orders, data accuracy, and liaison with tenants, delivering efficient service and performance reporting.

The role requires diary management, meeting organisation, and strong IT literacy to support council priorities and continuous improvement across teams.