Property Coordinator

Centrick; Fareham; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

25 days holiday plus bank holidays

Enhanced pension scheme

Extra holiday with service

Health & Wellbeing benefits

Sick pay boost

Learning & development

Mental health support

Birthday bonus

Giving back

BenefitPlatform

Job summary

Centrick, with its headquarters in Birmingham and teams across the UK, invites you to join a busy property service team responsible for administering a portfolio and delivering excellent resident and client service.

Role focuses on efficient admin, clear communications, and accurate record-keeping in a fast-paced environment. Based in the UK, you’ll contribute to smooth day-to-day operations and ongoing improvements.

Qualifications

• Strong administrative and organisational skills.
• Proven ability to deliver outstanding customer service.
• Confident IT user with experience using Microsoft Office and business systems.
• Thrives in a fast-paced environment with multiple priorities.

Responsibilities

• Deliver high-quality administrative and operational support across a property portfolio.
• Manage resident and client enquiries via email and online portals with timely, professional responses.
• Coordinate maintenance requests and raise work orders with clear details.
• Prepare and issue resident communications with accuracy and professionalism.
• Maintain records and property information across systems for compliance and audit readiness.
• Support day-to-day operations including insurance claims and access requests.

Skills

Administrative skills

Customer service

MS Office

Attention to detail

Team collaboration

Tools

Business systems

Job description

With our headquarters in central Birmingham and teams across the UK, we’re a business built on collaboration. From operations to marketing to finance, our people work together to keep things moving and keep improving. We invest in our people, our tech, and how we work — because getting those right drives better outcomes for our clients, customers, and each other.

What You’ll Be Doing

No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply.

Job Duties

• Deliver high-quality administrative and operational support across a property portfolio, helping ensure excellent service delivery.
• Manage resident and client enquiries via email and online portals, providing timely, professional, and accurate responses.
• Coordinate maintenance requests, raising work orders and contractor instructions with clear and detailed information.
• Prepare and issue resident and stakeholder communications, maintaining a high standard of accuracy and professionalism.
• Maintain accurate records and property information across internal systems, ensuring compliance and audit readiness.
• Support the smooth day-to-day operation of developments, including insurance claims, access requests, and workflow management.

What You Need to Succeed

• Strong administrative and organisational skills with excellent attention to detail.
• Proven ability to deliver outstanding customer service and build positive relationships with residents and clients.
• Confident IT user with experience using Microsoft Office and business systems.
• Able to thrive in a fast-paced environment, managing multiple priorities effectively and professionally.

Why Join Us?

• Time to Recharge: 25 days’ holiday plus bank holidays
• Future Security: Enhanced pension scheme based on role
• Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards
• Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support
• Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most
• Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally
• Mental Health Support: 24/7 mental health services
• Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way
• Giving Back: One volunteer day annually to support a charity or cause close to your heart
• BenefitPlatform: One online platform for all benefitsand recognition

At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.