Office Coordinator

Centrick; Birmingham; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Enhanced pension scheme

Birthday day off

Medicash & wellness

Sick pay increasing over time

Life assurance

Study support

Mental health support

Volunteer day annually

BenefitPlatform access

Job summary

Centrick is recruiting an Office Administrator to join our Birmingham team. You will welcome visitors, keep the office running smoothly, manage supplies, and coordinate meetings across sites.

You’ll support onboarding, assist with IT and facilities, and provide first-line admin support to a busy business. We’re looking for someone who is well organised, a clear communicator, and comfortable working in a fast-paced environment while handling multiple priorities.

Qualifications

• Confident communicator with excellent written and verbal English delivering a professional experience to colleagues, visitors and stakeholders.
• Highly organised and adaptable, able to thrive in a fast-paced environment while balancing multiple priorities.
• Proficient in Microsoft Office and a range of business systems to support day-to-day administration.
• Proven experience in a customer-facing administrative role delivering exceptional service and building positive working relationships.

Responsibilities

• Act as the first point of contact, providing a professional welcome to visitors, guests, suppliers and contractors.
• Maintain a clean, organised and welcoming office environment across all workspaces.
• Manage office supplies, refreshments and facilities stock, ensuring adequate levels at all times.
• Coordinate meeting room bookings and support the smooth delivery of internal and external meetings.
• Oversee visitor management, including sign-in procedures, guest access and security compliance.
• Liaise with building management and external suppliers to resolve maintenance and facilities issues.
• Support new starter onboarding through access control, mobile phone setup and technology provisioning.
• Provide administrative, operational and first-line IT support, including assistance with projects and office systems.

Skills

Communication

Organisation

Microsoft Office

Customer service

Tools

Business systems

Job description

With our headquarters in central Birmingham and teams across the UK, we’re a business built on collaboration. From operations to marketing to finance, our people work together to keep things moving and keep improving. We invest in our people, our tech, and how we work — because getting those right drives better outcomes for our clients, customers, and each other.

What You’ll Be Doing

No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply.

• Act as the first point of contact, providing a professional welcome to visitors, guests, suppliers and contractors.
• Maintain a clean, organised and welcoming office environment across all workspaces.
• Manage office supplies, refreshments and facilities stock, ensuring adequate levels at all times.
• Coordinate meeting room bookings and support the smooth delivery of internal and external meetings.
• Oversee visitor management, including sign-in procedures, guest access and security compliance.
• Liaise with building management and external suppliers to resolve maintenance and facilities issues.
• Support new starter onboarding through access control, mobile phone setup and technology provisioning.
• Provide administrative, operational and first-line IT support, including assistance with projects and office systems.

What You Need to Succeed

• Confident communicator with excellent written and verbal English skills, delivering a professional and welcoming experience to colleagues, visitors and stakeholders.
• Highly organised and adaptable, with the ability to thrive in a fast-paced environment while managing multiple priorities effectively.
• Proficient in Microsoft Office and a range of business systems, with the confidence to support day-to-day technology and administrative requirements.
• Proven experience in a customer-facing administrative role, providing exceptional service and building positive working relationships across the business.

Why Join Us?

• Time to Recharge: 25 days’ holiday plus bank holidays
• Future Security: Enhanced pension scheme based on role
• Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards
• Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support
• Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most
• Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most
• Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally
• Mental Health Support: 24/7 mental health services
• Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way
• Giving Back: One volunteer day annually to support a charity or cause close to your heart
• BenefitPlatform: One online platform for all benefitsand recognition

At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.