Property Compliance Coordinator — Hybrid & Customer-Focused

Bolton Council; Bolton; Hybrid; GBP 27,000 - 29,000; Full time

Job summary

Bolton Council is seeking a Property Compliance Administrator within the Corporate Property team. You will be the first point of contact for enquiries from council staff and building users, recording repairs and coordinating contractor works to ensure timely completion.

The role offers hybrid working (office three days a week, home two days), with service hours 8am-4pm and 9am-5pm on rotating shifts. This is a permanent position with a salary grade D, SCP 6–11 (£26,847–£29,071).

Qualifications

• Confident on the telephone with good IT skills; able to record detailed data on an IT system.
• Committed to great customer service and able to stay calm under pressure with difficult customers.
• Strong organisational skills to manage a busy workload.
• Knowledge of facilities management or building maintenance is a benefit but not essential; full training provided.

Responsibilities

• You will be the first point of contact for enquiries from council staff and building users.
• You’ll record details of repairs on our facilities management system so works are assigned to contractors.
• You will monitor contractor performance to ensure documentation and progress updates are provided to customers.
• The role is hybrid, with three office days and two days at home.

Job description

Bolton Council is seeking a Property Compliance Administrator within the Corporate Property team. You will be the first point of contact for enquiries from council staff and building users, recording repairs and coordinating contractor works to ensure timely completion.

The role offers hybrid working (office three days a week, home two days), with service hours 8am-4pm and 9am-5pm on rotating shifts. This is a permanent position with a salary grade D, SCP 6–11 (£26,847–£29,071).