Property Claims Specialist — Hybrid

Ayr Farmers Mutual Insurance Company; Ayr; Hybrid; GBP 45,000 - 53,000; Full time

Benefits offered by this job

Hybrid working environment

Competitive employer‑matching Pension

Employer-paid Group Healthcare Plan

Health Care Spending Account

Dress for your workday flexibility

Job summary

Ayr Farmers Mutual Insurance Company is seeking a Claims Representative – Property to deliver exceptional service to Policyholders after a loss. This role focuses on handling property claims while gaining exposure to auto, farm, liability, and accident benefit claims, including field visits to loss locations and thorough documentation.

The position emphasizes responsiveness, dependability, and building strong relationships with Policyholders, communities, and team members in a hybrid working

Qualifications

• Post-secondary education in a business or insurance-related program is strongly preferred.
• A valid driver's licence and a personal vehicle are required.
• Empathetic with a strong commitment to providing exceptional customer service.
• Self-motivated with a strong work ethic and the ability to work independently.
• Effective organizational skills and the ability to manage multiple tasks.
• Collaborative team player with a high level of communication skills.

Responsibilities

• Investigate property claims and determine coverage, including prompt contact with Policyholders and providing required documentation.
• Conduct field inspections at loss locations, take photographs, and document findings while following safety protocols.
• Take statements and maintain detailed file notes in our electronic claims system.
• Review policies for coverage and work with Policyholders, contractors, appraisers, and independent adjusters to assess the loss and reach fair settlements.
• Monitor outstanding files and review larger claims with the Manager of Claims and Loss Prevention.
• Support on-call coverage and gain exposure to auto, farm, liability, and accident benefit claims.

Job description

Ayr Farmers Mutual Insurance Company is seeking a Claims Representative – Property to deliver exceptional service to Policyholders after a loss. This role focuses on handling property claims while gaining exposure to auto, farm, liability, and accident benefit claims, including field visits to loss locations and thorough documentation.

The position emphasizes responsiveness, dependability, and building strong relationships with Policyholders, communities, and team members in a hybrid working