Property Claims Case Manager – Flexible Work, Growth

Davies; Bolton; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Career development

Pension matching

Job summary

Davies in Bolton is seeking a Property Claims Manager to join our Claims Management team. You’ll own your caseload, drive timely settlements, and ensure SLAs are met with professionalism and care.

You’ll handle client and supplier interactions, uphold governance and data security, and pursue ongoing development through our learning culture and funded professional qualifications. Davies offers 25 days of holiday (plus extra days with service), a pension scheme with matched contributions,

Qualifications

• Relevant claims experience.
• Good customer service skills.
• Time management wizardry.
• Interpersonal charm.

Responsibilities

• Proactive Case Management: You’ll own your caseload, ensuring we consistently meet Service Level Agreements (SLAs).
• Customer Interactions: You’ll handle interactions with clients and direct customers professionally.
• Third-Party Management: Manage suppliers and drive cases to settlement balancing service, cost and time.
• Craftsmanship: Deliver top-quality work following internal processes and guidelines.
• Authority and Compliance: Adhere to governance and keep data secure as the claim lead.
• Self-Development: Embrace feedback and learning courses; PDRs are your tools.
• Team Player: Maintain positive vibes and strong teamwork.

Skills

Claims experience

Customer service

Time management

Interpersonal skills

Job description

Davies in Bolton is seeking a Property Claims Manager to join our Claims Management team. You’ll own your caseload, drive timely settlements, and ensure SLAs are met with professionalism and care.

You’ll handle client and supplier interactions, uphold governance and data security, and pursue ongoing development through our learning culture and funded professional qualifications. Davies offers 25 days of holiday (plus extra days with service), a pension scheme with matched contributions,