Property Administrator / Receptionist

PSM Recruitment Ltd; Folkestone; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Permanent full-time position

Two offices in Saltwood and Hawkinge

Support for residential sales and lett

Job summary

PSM Recruitment is working with an established property business in the Folkestone and Hythe area, recruiting a Property Administrator / Receptionist to join its team.

You will be based across two local offices in Saltwood and Hawkinge, handling front-of-house duties, general administration and support for residential sales and lettings.

The role offers a permanent full-time contract, a professional environment and the chance to develop your skills within the property sector.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organisational skills with attention to detail.
• Good IT skills and ability to manage multiple admin tasks.
• Experience in administration, reception or customer service.

Responsibilities

• Welcoming clients and visitors and handling calls and enquiries.
• Providing admin support to sales and lettings teams.
• Preparing property particulars, brochures and marketing materials.
• Maintaining property records and updating online portals.
• Arranging appointments, viewings and valuations.
• Assisting with compliance documentation and general office tasks.
• Managing correspondence and reception duties across two offices.
• Providing flexible cover across both offices as required.

Skills

Excellent communication

Organisational skills

IT skills

Customer service

Tools

MS Office

Job description

Property Administrator / Receptionist

Location: Saltwood & Hawkinge, Kent

Job Type: Full-time, Permanent

Working Hours: Monday to Friday, 9:00am – 5:00pm, with occasional Saturday cover as required

Salary: Competitive, dependent on experience

About the Role

PSM Recruitment is delighted to be working with an established and respected property business in the Folkestone and Hythe area, which is looking to recruit an organised, personable and efficient Property Administrator / Receptionist to join its team.

This is a varied position offering the opportunity to support both residential sales and lettings operations, whilst providing a welcoming and professional first point of contact for clients and visitors.

The successful candidate will work across two local offices in Saltwood and Hawkinge, supporting the team with day-to-day administration and reception duties.

Key Responsibilities

• Welcoming clients and visitors and handling incoming telephone calls and enquiries.
• Providing administrative support to the residential sales and lettings teams.
• Preparing property particulars, brochures and marketing materials.
• Maintaining accurate property records and updating online property portals.
• Arranging appointments, viewings and valuations.
• Assisting with compliance documentation and general office administration.
• Managing incoming and outgoing correspondence, emails and reception duties.
• Providing flexible administrative and reception cover across both offices as required.

About You

We are looking for someone who is approachable, professional and highly organised, with a positive attitude and a willingness to learn.

The ideal candidate will have:

• Excellent communication and interpersonal skills.
• A confident and professional telephone manner.
• Strong organisational skills and excellent attention to detail.
• Good IT skills and the ability to manage a variety of administrative tasks.
• A flexible approach and the ability to prioritise competing workloads.
• Previous experience in administration, reception or customer service.

Previous estate agency or property administration experience would be advantageous, although this is not essential. Candidates with strong transferable skills and a willingness to learn are encouraged to apply.

A full UK driving licence and access to a vehicle is essential, as the role involves working across two offices.

What’s on Offer?

• A permanent, full-time position within an established property business.
• A varied role supporting both sales and lettings operations.
• The opportunity to develop your skills within the property industry.
• A friendly, professional working environment.
• Competitive salary dependent on experience.