Property Administrator

Equals One Ltd; Leeds; On-site; GBP 20,664 - 23,419; Part time

Benefits offered by this job

Bonus opportunity

Job summary

One Estate Agents, part of the One Financial group, is seeking a Property Administrator to support lettings operations on a part-time basis (≈20 hours per week). The role offers an hourly rate circa £15–£17 with a bonus opportunity and requires occasional in-person meetings in Yorkshire.

The successful candidate will manage landlord/tenant communications, coordinate maintenance, handle tenancy docs and maintain records, while delivering a professional service across the tenancy lifecycle.

Qualifications

• Previous experience within property, lettings or a related environment, desirable but not essential.
• Strong communication and customer service skills.
• Excellent organisational ability and attention to detail.
• Confidence managing multiple tasks and competing priorities.
• Ability to work autonomously with limited supervision.
• Competence using property management systems and online platforms – Apex27 experience desirable.

Responsibilities

• Acting as the main point of contact for landlords and tenants on day-to-day matters
• Managing maintenance requests and coordinating contractors to ensure issues are resolved promptly
• Logging, tracking and following up repairs and property-related concerns
• Handling tenancy documentation, renewals and record keeping
• Responding to enquiries via phone, email and online platforms
• Supporting the marketing of available properties, including listings and enquiries
• Arranging and attending occasional property viewings when required
• Ensuring accurate records are maintained across internal systems
• Delivering a consistent, professional and reliable service at all times

Skills

Communication skills

Customer service

Organisation

Multitasking

Autonomy

Calm approach

Property management systems

Apex27

Job description

Property Administrator

Self employed/employed position available – hourly rate circa £15 – £17 dependent on skills and experience + bonus opportunity

Based in Yorkshire or surrounding areas - Quarterly in-person meetings required – UK driving licence desirable

Part time - approx.20 hours per week (4 hours per day across 5 days)

One Estate Agents (part of the One Financial group) is a modern, online-based estate and lettings agency providing property services to landlords and tenants across the UK. The business combines a digital-first approach with practical, hands-on property management, delivering a responsive and professional service to its clients.

Due to continued growth, we are looking for a Property Administrator to support the day-to-day running of the letting’s operation.

The role

This is a central role within the business and will involve managing communication between landlords, tenants and contractors, coordinating maintenance issues and ensuring properties are administered correctly throughout the full tenancy lifecycle. You will play an important part in maintaining service standards and ensuring that queries are handled efficiently and professionally.

The role is well suited to someone who is organised, confident communicating with a range of people and comfortable taking responsibility for managing ongoing tasks.

Key responsibilities but not limited to:

• Acting as the main point of contact for landlords and tenants on day-to-day matters
• Managing maintenance requests and coordinating contractors to ensure issues are resolved promptly
• Logging, tracking and following up repairs and property-related concerns
• Handling tenancy documentation, renewals and record keeping
• Responding to enquiries via phone, email and online platforms
• Supporting the marketing of available properties, including listings and enquiries
• Arranging and attending occasional property viewings when required
• Ensuring accurate records are maintained across internal systems
• Delivering a consistent, professional and reliable service at all times

The successful candidate will demonstrate

• Previous experience within property, lettings or a related environment, desirable but not essential
• Strong communication and customer service skills
• Excellent organisational ability and attention to detail
• Confidence managing multiple tasks and competing priorities
• Ability to work autonomously with limited supervision
• A calm and professional approach when dealing with issues or complaints
• Competence using property management systems and online platforms – (Apex27 experience desirable)

This role would suit someone who enjoys responsibility, organisation and being closely involved in the day-to-day operation of a property business, playing a key role in keeping everything running smoothly.