Property Administrator

Block Recruit; Hounslow; On-site; GBP 35,000 - 50,000; Full time

Job summary

A recruitment agency seeks a Property Manager/Block Manager in London. The ideal candidate will monitor managing agent performance, conduct financial reporting, and manage resident complaints. Candidates should have experience in stakeholder management and strong skills in overseeing property-related duties. This role offers opportunities to interact regularly with various stakeholders and requires a hands-on approach to estate management tasks.

Qualifications

• Experience in managing agent performance and financial reporting.
• Strong interpersonal skills to manage resident complaints and stakeholder relationships.
• Ability to conduct audits and inspections.

Responsibilities

• Monitor managing agent performance through financial reporting.
• Conduct site walks and quarterly presentations.
• Manage major resident complaints and public liability claims.

Skills

Ongoing monitoring of managing agent performance

Financial reporting

Stakeholder management

Complaint management

Job description

We are currently interested in speaking to Property Managers/ Block Managers in London.

Required experience for Property Manager/ Block Manager:

• Ongoing monitoring of managing agent performance through:
• Monthly financial reporting (monitoring service charge arrears) o Monthly financial report presentation meetings
• Site Walks (weekly per site)
• Quarterly presentations o BSC Five Star Health & Safety Audit
• Annual managing agent performance audits
• Production of Estate Management information for reporting to the Board of Directors ? Managing block handovers to the managing agent (including provision of leases)
• Sign off service charge estimates and year end accounts
• Arranging insurances (obtaining re-build valuations, informing insurance broker, monitoring claims and statutory inspections)
• Retaining an overview of significant maintenance works
• Identifying and arranging estate improvement works
• Managing major resident complaints (e.g. district heating charges, LVT issues)
• Strategic management of public liability claims
• Maintaining and managing relationships with key stakeholders (e.g. housing associations)
• Sales/ Build/ Estate Management/ Customer Service team meetings
• Monthly collection of method statements and risk assessments for high risk works carried out
• Conducting six-monthly or yearly inspections of RSL blocks
• All other duties as required by the Head of Estate Management

WHY USE BLOCK RECRUIT?

Our current stats:

96% of respondents rated our service as excellent.

92% of respondents rated the level of briefing given about the company & opportunity as excellent.

92% of respondents rated us as excellent against other agencies they have used in the past.

91% of respondents rated our speed of response as excellent.

94% of respondents rated our service levels during the recruitment process as excellent.

100% of respondents said they would recommend Block Recruit to friends or colleagues in the future.

Award winner of News of the Blocks “2019 Recruitment Company of The Year” for having strong Values and Ethics which shape the way we work.