Project Worker Days

Changing Lives; Sunderland; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Maternity leave

Paternity leave

Adoption leave

25 days holiday

Wellbeing days

Birthday & Bank Holidays off

Pension

Life cover

Job summary

Changing Lives in Sunderland runs Harbour View, a 24-hour supported accommodation for young people aged 16–19 who are care‑experienced and facing homelessness. We are seeking a Project Worker to join a small, dedicated team to support young people with their daily living, safety and wellbeing.

You will deliver direct support, share best practices, and help residents develop independent living skills while maintaining high standards of safeguarding and housing management.

Qualifications

• Experience direct work with young people (16-25) including support planning, safeguarding and risk assessment.
• Experience with housing management and referral processes.
• Ability to work as part of a supportive multi‑staff team and maintain accurate records.

Responsibilities

• Provide direct support to Harbour View residents to develop independent living skills.
• Deliver life-skills workshops and signpost to external agencies as needed.
• Participate in regular reflective practice and case management reviews with the team.
• Maintain resident files and ensure GDPR compliance and safeguarding requirements.

Skills

Direct work with young people

Support planning

Child protection

Risk assessment

Referral processes

Housing management

Job description

About us

Changing Lives is a nationwide charity helping people facing the most challenging of circumstances to make positive change - for good. We believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. We know that given the right support, anyone can change their life for the better.

Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation and domestic abuse. By focusing on their strengths, potential and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives.

Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow. We are proud to say that many have actual lived experience of the challenges faced by those we support. We are looking for committed and compassionate professionals to join our team, who share our enthusiasm for changing lives.

About the Service - Housing & Homelessness Services

A safe home is the solid base from which you build your life. We support people who are experiencing homelessness, or at risk of becoming homeless, as well as providing specialist accommodation and outreach services for rough sleepers, veterans, survivors of domestic abuse, women and young people.

Accommodation to us doesn’t just mean a roof over your head and shelter from the elements. It needs to be a welcoming and flourishing environment, offering opportunities for all those we support to feel comfortable and develop. You can make a difference and support people on their journey towards a brighter future. At Changing Lives, we offer a home rather than just a shelter.

About the Job

Role Purpose

Changing Lives is a Charity supporting young people to develop independent lives. The project is a 24-hour supported accommodation service based in Sunderland and we are looking for an enthusiastic Project Worker to join an already exciting enthusiastic professional team. We support young people aged 16-19 to become flourishing people and to overcome the interconnected problems that lead them into accessing our services.

Harbour View is a 9-bed supported accommodation service for young people aged 16-19, who are care experienced and who have experienced homelessness.

This role is ideal for a project worker who is happy to support young people and give advice, sharing best practice where required, to ensure all young people living at Harbour View receive the high level of support they deserve.

Key Activities

As an individual who is passionate about achieving the best outcomes for young people, you will have experience of direct work with young people (16-25 years) including support planning, child protection, risk assessment, referral processes and housing management.

You will be joining a passionate team of 3 other project workers and 3 assistant project workers, who all strive to ensure that the young people in the service get the best possible support as well as supporting each other.?

You will be given training on all aspects of the role as well as taking part in regular reflective practice and case management reviews with the whole team.

As part of your development, you will have frequent 1:1’s where you can share positive experiences and get support on any challenges you are facing.? You will also complete a comprehensive induction into Changing Lives as well as Harbour View.

The biggest part of your role will be supporting our young people to develop their independent living skills and be able to live flourishing lives.

Empowering our young people to improve their life skills is important to us and is achieved through the delivery of workshops or sign posting to external agencies who can support if necessary.

As part of your ongoing development, we will support you to ensure all aspects of young people files and service files are at the required professional standard and that all aspects of the GDPR are followed.

You will complete safeguarding training to support you to deliver child protection and vulnerable adult responsibilities to the highest standard incorporating local and organisational policy and procedures.

As we have 9 young people living in our service, we all need to ensure the premises are maintained to a high standard and meet all legal and statutory requirements to operate safely, effectively, and efficiently by working with our Housing Management Worker you will ensure that all maintenance needs are reported and progressed.

This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved.

Benefits
Maternity Leave 20w fully paid + up to 52w leave total. Paternity Leave 4w paid. Adoption same as Maternity Leave. 25 Days Holiday, +2 Wellbeing Days + your Birthday & Bank Holidays off. Pension, Life Cover at X4 Salary & Private Health Insurance