Project Worker

Sanctuary; Felixstowe; On-site; GBP 16,000 - 22,000; Part time

Benefits offered by this job

Health and wellbeing support

Company-paid life insurance

Parental leave

Annual leave pro rata

Training & career development

Flexible working options

Inclusive culture & staff networks

Job summary

Sanctuary Supported Living in Felixstowe, England, is seeking a Project Worker to join our caring team at 11-20 Langley Close, Felixstowe, Suffolk, IP11 2NB. This role is part-time, paid at £13.87 per hour, 21 hours per week, with a commitment to helping young people thrive in a supportive environment.

You will assess needs, signpost to education and employment, support daily living tasks, and promote safeguarding and inclusion. We offer training and development, and a values-driven culture.

Qualifications

• Experience working with vulnerable people.
• Positive approach to supporting young people with a range of needs.
• Strong interpersonal and customer care skills with an approachable attitude.
• Effective communication skills.
• Knowledge of support planning, key working, risk assessment and safeguarding.
• Ability to work on your own initiative.
• NVQ Level 3 in Health and Social Care or willingness to work towards it.
• Proficient technology/IT skills (Microsoft Office and similar).

Responsibilities

• Assess customer needs and update support plans, signposting to education, training and employment.
• Support customers with day-to-day living such as cooking and cleaning.
• Offer advice to help customers meet tenancy conditions.
• Assist with managing finances and welfare benefits.
• Encourage social inclusion and help customers build confidence, resilience and self-esteem.
• Ensure safeguarding responsibilities are met.

Skills

Experience with vulnerable people

Interpersonal skills

Communication skills

Independent working

Support planning knowledge

Risk assessment knowledge

NVQ Level 3 in Health and Social Care

IT skills (Microsoft Office)

Education

NVQ Level 3 in Health and Social Care

Job description

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Project Worker

11-20 Langley Close, Felixstowe, Suffolk, IP11 2NB

£13.87 per hour

21 Hours per week

Be the reason someone feels supported

We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Project Worker to our vibrant young people service at 11-20 Langley Close, Felixstowe, Suffolk, IP11 2NB.

You’ll be part of a compassionate, community-focused team supporting young people, that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.

Your role

• Assess customer needs and update support plans, signposting to education, training and employment
• Support customers with day-to-day living such as cooking and cleaning
• Offer advice to help customers meet tenancy conditions
• Assist with managing finances and welfare benefits
• Encourage social inclusion and help customers build confidence, resilience and self-esteem
• Ensure safeguarding responsibilities are met

(This role is sometimes also referred to as Support Worker, Support Assistant, or Independent Living Assistant).

Your skills

• Experience working with vulnerable people
• Positive approach to supporting young people with a range of needs
• Strong interpersonal and customer care skills with an approachable attitude
• Effective communication skills
• Knowledge of support planning, key working, risk assessment and safeguarding
• Ability to work on your own initiative
• NVQ Level 3 in Health and Social Care or willingness to work towards it
• Proficient technology/IT skills (Microsoft Office and similar)

Your rewards

You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we’ve created a package to help you thrive:

• Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-paid life insurance
• Parental leave arrangements and annual leave purchase scheme
• Company-funded training and ongoing career development opportunities
• Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Before you apply

• We can only accept applications from individuals with the right to work in the UK. Sponsorship is not available for this vacancy.
• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
• Internal candidates should apply via their internal careers account.
• We may close this advert early, so please apply as soon as possible.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.