Project Worker

Sanctuary Group; Hastings; On-site; GBP 19,286 - 24,796; Full time

Benefits offered by this job

Health and wellbeing support

Company-paid life insurance

Parental leave arrangements

Company-funded training

Flexible working options

Inclusive staff networks

Job summary

Sanctuary Supported Living is recruiting at the Health and Social Care department to support customers who have experienced homelessness, building independence and confidence while updating support plans. The role is client-facing, involves collaboration with external partners, and aims to promote wellbeing, education and employment opportunities.

As a frontline worker you will act as the first point of contact for queries, maintain respectful relationships, and work both in teams and

Qualifications

• Experience supporting adults who have experienced homelessness.
• Positive, flexible and enthusiastic approach.
• Able to work well in a team and independently.
• Strong organisational skills with good literacy and numeracy.
• NVQ Level 3 in Health and Social Care or willingness to work towards it.
• Proficient technology/IT skills (Microsoft Office and similar).

Responsibilities

• Support customers who have experienced homelessness to build independence and reach their potential.
• Assess needs and update support plans.
• Act as the first point of contact for customer queries.
• Build positive relationships that respect choice, privacy and dignity.
• Work with external partners to boost confidence, health and wellbeing, and encourage education and employment.
• (This role is sometimes also referred to as Support Worker, Support Assistant, or Independent Living Assistant).

Skills

Homelessness experience

Team oriented

Literacy & numeracy

IT skills

Education

NVQ Level 3 in Health and Social Care

Tools

Microsoft Office

Job description

Department: Health and Social Care (Qualified and Non-Qualified)

Operation: Sanctuary Supported Living

Closing Date: .

Salary: £14.57 per hour

Hours: 34

Location: 13-15 Priory Avenue, Hastings, East Sussex, TN34 1UH

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Your role

• Support customers who have experienced homelessness to build independence and reach their potential
• Assess needs and update support plans
• Act as the first point of contact for customer queries
• Build positive relationships that respect choice, privacy and dignity
• Work with external partners to boost confidence, health and wellbeing, and encourage education and employment
• (This role is sometimes also referred to as Support Worker, Support Assistant, or Independent Living Assistant).

Qualifications

• Experience supporting adults who have experienced homelessness
• Positive, flexible and enthusiastic approach
• Able to work well in a team and independently
• Strong organisational skills with good literacy and numeracy
• NVQ Level 3 in Health and Social Care or willingness to work towards it
• Proficient technology/IT skills (Microsoft Office and similar)

Your rewards

You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we’ve created a package to help you thrive:

• Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-paid life insurance
• Parental leave arrangements and annual leave purchase scheme
• Company-funded training and ongoing career development opportunities
• Flexible working options and inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Job Reference 229330

We work closely with the Home Office to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.