Project Worker

LLOYD'S REGISTER INTERNATIONAL; Bury St Edmunds; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

33 days annual leave

Sick pay

Pension scheme

Life insurance

Training & development

Flexible working

Wellbeing support

Staff networks

Job summary

Sanctuary Supported Living is seeking a Project Worker to join our homelessness service in Bury St Edmunds, Suffolk. You will support people experiencing homelessness to build independence, assess needs, and update support plans. This is a not-for-profit organisation with a commitment to people-first values.

We offer a comprehensive benefits package, a supportive team, and opportunities for training and career development to help you grow within our inclusive culture.

Qualifications

• Experience supporting adults who have experienced homelessness.
• Positive, flexible and enthusiastic approach.
• Able to work well in a team and independently.

Responsibilities

• Support customers who have experienced homelessness to build independence and reach their potential.
• Assess needs and update support plans.
• Act as the first point of contact for customer queries.
• Build positive relationships that respect choice, privacy and dignity.
• Work with external partners to boost confidence, health and wellbeing, and encourage education and employment.

Skills

Experience homelessness support

Team & independent work

Literacy & numeracy

Microsoft Office skills

Education

NVQ Level 3 in Health and Social Care

Job description

Title: Project Worker

Bury St Edmunds, Suffolk, GB, IP33 3BQ

Project Worker

71-78 Grove Park Bury St Edmunds, Suffolk, IP33 3BQ

£13.87 per hour

37.5 hours

Be the reason someone finds their footing

We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Project Worker to our vibrant homelessness service at 71-78 Grove Park, Bury St Edmunds, Suffolk, IP33 3BQ .

You’ll be part of a compassionate, community-focused team supporting people experiencing homelessness, that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.

Your role

• Support customers who have experienced homelessness to build independence and reach their potential
• Assess needs and update support plans
• Act as the first point of contact for customer queries
• Build positive relationships that respect choice, privacy and dignity
• Work with external partners to boost confidence, health and wellbeing, and encourage education and employment

(This role is sometimes also referred to as Support Worker, Support Assistant, or Independent Living Assistant).

Your skills

• Experience supporting adults who have experienced homelessness
• Positive, flexible and enthusiastic approach
• Able to work well in a team and independently
• Strong organisational skills with good literacy and numeracy
• NVQ Level 3 in Health and Social Care or willingness to work towards it
• Proficient technology/IT skills (Microsoft Office and similar)

Your rewards

You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we’ve created a package to help you thrive:

• Health and wellbeing support– including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-paid life insurance
• Parental leave arrangementsandannual leave purchase scheme
• Company-funded trainingand ongoing career development opportunities
• Flexible working optionsand aninclusive culturewhere everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements

Before you apply

• We can only accept applications from individuals with the right to work in the UK.
• Internal candidates should apply via their internal careers account.
• We may close this advert early, so please apply as soon as possible.

Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

We work closely with the Home Office in order to prevent illegal working.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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