Project Resource Coordinator

Opustech; Reigate; Hybrid; GBP 28,000; Full time

Job summary

Join Opustech as a vital member of the Project Engineering team, where you will play an essential role in scheduling and resource management for projects. With emphasis on communication and organization, this position offers a competitive salary and benefits, along with opportunities for professional growth in a supportive environment.

Benefits

Private Healthcare

Quarterly Dreamball draw

Complimentary breakfasts

Pension and life insurance

Training and development pathways

Paid volunteering days

Refer a friend scheme

Qualifications

• Proven experience in managing a resource schedule.
• Ability to manage calendars and resolve queries timely.
• Experience with CRM systems for reporting.

Responsibilities

• Maintain engineering resource utilization and scheduling.
• Coordinate project-related administrative tasks.
• Serve as contact for schedule-related inquiries.

Skills

Excellent communication

Organisation skills

Customer care skills

PC literate

Education

ITIL or Prince2 qualification

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards.

Be a key player in our Project Engineering team

The PMO (Project Management Office) department has the responsibility for the coordination and overall delivery of all projects that are processed, whether they are internal projects or client orders.
This role is designed to provide support the PMO team by maintaining the engineering resource utilisation, scheduling and reporting for the department.

Excellent communication and organisation skills are key in this role.

Additionally, you will be responsible for:

• Own the resource request email inbox and CRM Labour Booking Request queue
• Responsibility for Engineers’ Time Recording / CRM Admin
• Project Resource Forecasting
• Utilisation Reporting / Monthly Reporting
• Maintain established meeting routine for 121s, team calls and meetings
• Project Incident & Lessons Learned Logging
• Main point of contact for Schedule related complaints and queries
• Coordinate non-Project Managed works
• Project related kit / engineer hotel ordering
• Own and maintain the project engineering staff development document
• Support our HR, InfoSec and Compliance teams in the auditing of the department for our business’ compliance certification requirements

Salary £28k DOE
25 Days Holiday + 8 Bank Holidays
Hybrid working for a good work/life balance

The talents we are excited to see
You will have the following experience/skills:

• Proven experience of managing and maintaining a resource schedule
• The ability to manage your own calendar to plan and effectively resolve both internal and external queries in a timely manner
• Proven experience of liaising with customers and 3rd parties, with the ability to demonstrate focused customer care skills
• Experience in creating and populating documents or guides to help others navigate the systems that we use day-to-day
• Experience of using a recognised CRM system for BAU and business reporting
• PC literate, and competent using Microsoft Word, Excel and PowerPoint
• Any understanding of Telecoms/IT would be beneficial and/or ITIL or Prince2 qualification

Your exclusive benefits
• A comprehensive Private Healthcare and Cash Plan
• Entry to the £3,000 quarterly Dreamball draw
• Regular fully funded companywide events
• Complimentary daily breakfasts in the office
• Monthly ‘outstanding performer’ accolades
• Pension and life insurance
• Personalised training and development pathways
• Enriching paid volunteering days
• A rewarding Refer a friend scheme (£1,000)
• The flexibility to adjust your holiday allowance

Where your values align with ours
Work together to win together
Be brave and think differently
Own it and never give up
Strive to be the best
Stay curious and keep learning

Meet Opus
Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients.

In 2023, we launched the next phase of our ambitious growth strategy with the goal of doubling our turnover by 2026. We're on track to meet this target, and we're seeking top talent like you to join us on this exciting journey.

By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally.

If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you.