Project & Operations Support Administrator

Quartzelec; Hamilton; On-site; GBP 24,000 - 28,000; Full time

Job summary

Quartzelec in Hamilton is seeking an organised and proactive Business Support Administrator to join our Utilities team, providing essential administrative support across day-to-day operations. This full-time role is 39 hours per week, with standard hours Mon-Thu 8am-5pm and Fri 8am-4pm.

Key duties include document control, filing, and record management; coordinating customer communications, survey bookings and scheduling; handling correspondence and courier services; maintaining accurate office

Qualifications

• Previous experience in an administration, business support, or reception-based role.
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Ability to manage multiple priorities in a busy operational environment.
• Excellent attention to detail and accuracy.
• Professional, approachable, and customer-focused.
• Able to work independently while contributing effectively as part of a team.
• Proactive and adaptable, with a willingness to support a variety of business activities.
• Strong problem-solving skills and a positive, can-do attitude.

Responsibilities

• Provide general administrative support across the business, including document control, filing, and record management.
• Support project teams with customer and client communications, survey bookings, and scheduling work activities.
• Manage incoming and outgoing correspondence, office communications, and courier services.
• Maintain accurate office records, controlled documentation systems, and business archives.
• Order and manage office supplies, stationery, and consumables.

Skills

Organisational skills

Time management

Communication skills

MS Office

Customer-focused

Independent working

Team collaboration

Tools

Microsoft Office

Job description

Quartzelec in Hamilton is seeking an organised and proactive Business Support Administrator to join our Utilities team, providing essential administrative support across day-to-day operations. This full-time role is 39 hours per week, with standard hours Mon-Thu 8am-5pm and Fri 8am-4pm.

Key duties include document control, filing, and record management; coordinating customer communications, survey bookings and scheduling; handling correspondence and courier services; maintaining accurate office