Project Officer

NATIONAL TRUST; Stafford; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking organization dedicated to creating memorable visitor experiences at Shugborough. This role offers the chance to shape the future of this historic estate by managing exciting projects that enhance visitor engagement and accessibility. You will work in a hybrid environment, collaborating with diverse stakeholders to bring innovative ideas to life. With a focus on inclusivity and community, this position not only allows you to contribute to the estate's legacy but also provides a supportive workplace culture. If you're passionate about heritage and visitor engagement, this opportunity is perfect for you.

Benefits

Substantial pension scheme

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working arrangements

Employee assistance programme

Free parking at most locations

Qualifications

• Experience in delivering visitor experiences and understanding audience needs.
• Strong organisational and planning skills for project management.

Responsibilities

• Manage projects and budgets for the visitor experience at Shugborough.
• Collaborate with partners to enhance visitor engagement and explore funding.

Skills

Visitor experience delivery

Organisational skills

Communication strategies

Written communication

Relationship building

Fundraising knowledge

Job description

We’re looking for a dynamic, creative, organised, and confident individual to develop a new visitor experience for Shugborough, as part of a project focusing on the development of the facilities and infrastructure. You will work closely with internal and external stakeholders, managing small projects and budgets.

What it's like to work here

Located almost equidistant between Stafford and Rugeley, Shugborough is the most significant surviving historic house, designed landscape, and estate in Staffordshire.

Reporting to the Project Manager, you will be part of the internal consultancy team. The role is based at Shugborough Estate, with a hybrid working environment offered.

What you'll be doing

As we begin an exciting new chapter for Shugborough, you will ensure all key partners are well-informed and engaged throughout the project, from concept to delivery. You will collaborate with various internal and external partners to meet tight deadlines and explore funding opportunities, including submitting funding applications.

You will develop key aspects of the visitor experience, bringing the property's story to life through engaging interpretation and essential amenities such as toilets and maps. Additionally, you will deliver play interventions across the property and develop the new ‘Explorer’s Wood’ play area.

Who we're looking for

We would love to hear from you if you have:

• Experience and understanding of delivering excellent visitor experiences, with insight into audience needs and interpretation production
• Strong organisational and planning skills
• Excellent communication skills, with experience in planning and executing communication strategies
• Ability to review, collate, and produce clear, accurate written materials
• Influencing skills that facilitate relationship building and maintenance; comfortable working with diverse groups
• Knowledge of fundraising processes and working with funders

The package

The National Trust’s motto, ‘For everyone, for ever,’ reflects our commitment to inclusivity. We strive to create a diverse culture where everyone feels they belong. We value differences and aim for our teams to reflect the communities and audiences we serve.

• Substantial pension scheme of up to 10% of basic salary
• Free entry to National Trust places for you, a guest, and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts (gym memberships, shopping discounts, cinema tickets)
• Holiday allowance up to 32 days, plus holiday purchase scheme, subject to criteria
• Flexible working arrangements where possible
• Employee assistance programme
• Free parking at most Trust locations