Out of Hours Business Travel Consultant

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Out of Hours Business Travel Consultant, Stafford

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Client:

Clarity Travel

Location:

Stafford, United Kingdom

Job Category:

Consulting

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EU work permit required:

Yes

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Job Reference:

f0c7fdb57853

Job Views:

12

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Overview and what we offer

• Location - Remote
• Refer a friend for £1000 bonus which is unlimited!
• Generous holiday entitlement
• Day off for your birthday
• Staff Awards
• Hotel and airline discounts
• Employee Assistance Programme
• OUR COMPANY CULTURE IS..... Bright, Energetic, Fast Paced and Rewarding, where we PROVIDE you with the opportunity for that brighter FUTURE!
• Clarity Travel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
• At Clarity we not only listen, we adapt and we deliver

Who we are and what we do

We're a global, multi award winning Business Travel Company and we make business travel straightforward! By getting our customers where they need to be for work, safely, efficiently, and cost-effectively. We do this through a fusion of cutting-edge-technology and exceptional customer service.

Our team comprises of over 800 industry experts, delivering the right service at exactly the right moment, we are the trusted provider of hassle-free travel management programmes for progressive businesses and organisations everywhere.

Our people are the heartbeat of our business and we invest heavily in training and development through our dedicated training academy and personal career development growth programmes.

Our values are the north star that guides us, sets out how we want to see the world and how we want to be seen by it. Simply put, they are: We listen. We adapt. We deliver.

Explore your next career: If you’re a high performer with a passion for travel, meetings or events, and you possess outstanding customer service skills then we want to hear from you! Clarity Business Travel is a top 10 UK-based Travel Management Company which is part of The Portman Travel Group. You can view our LinkedIn Careers Page and learn more about our subsidiaries including Brighter Event, Elegant Resorts, If Only, and Destination Sports Group.

Your new role: The role will be part of a highly skilled team of Business Travel Consultants located from home. You will be joining as a Business Travel expert with strong knowledge and experience of Galileo, booking Domestic & International travel, and arranging both routine and complex travel for air, rail, car, and hotel accommodation.

What you need to succeed

You must be a clear and confident communicator, capable of dealing with people at all levels. You should possess excellent organization and time management skills and thrive in a fast-paced environment. It is essential you have previous Business Travel Consultant experience, with working knowledge of airline, rail fares, and ticketing.

Responsibilities include:

• Booking and managing complex travel itineraries using GDS systems such as Galileo.
• Providing tailored travel solutions ensuring cost-effectiveness and convenience.
• Handling client inquiries, offering expert advice, and resolving issues swiftly.
• Updating knowledge of fare structures, travel regulations, and destination info.
• Building and maintaining strong client relationships and exceeding service expectations.
• Collaborating with team members to share best practices.

Multiple shift opportunities are available, including full and part-time roles.

Note: Only applicants meeting all essential criteria will proceed to the next stage of the selection process.

• At least 1 year experience as a Business Travel Consultant at a TMC.
• Strong knowledge of Galileo GDS System.
• Excellent attention to detail and accuracy.
• Ability to meet targets and work under pressure.
• Excellent communication skills and proficiency in Word and Excel.