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PureSpectrum, Inc. in London is seeking a Project Manager to join our Services team. You will drive day-to-day delivery of services projects for customers, ensuring on-time, on-budget execution with high-quality results.
The role requires collaboration with sales, client success, and product teams to optimize outcomes. You will apply market research principles to guide client solutions, manage multiple projects, and help advance service offerings across the organization.
PureSpectrum is a rapidly growing market research and insights platform that simplifies technology, allowing researchers to gather and activate consumer data without disruption. As the go-to solution for high-quality multi-sourcing and fully automated research, PureSpectrum is helping to shape the future of insights. PureSpectrum is seeking a Project Manager to join our Services team who will play a critical role in the day-to-day delivery of services projects to our customers.
Be known as a resource across the team and organization for project delivery, client service offerings, PureSpectrum technology, best practices, and the market research delivery process. Provide effective leadership to ensure all projects you are directly responsible for, meet or exceed delivery standards for being on time, on budget, and without quality issues. Oversee and lead medium-complexity projects with little to no supervision (project governance, progress, dependencies, communication, delivery process, project metrics, risk mitigation, etc.) for full service and sample-only projects, ensuring customer & business expectations are met or exceeded. Identify and communicate opportunities to help improve project delivery performance and efficiency across the team. Work closely with sales to support the growth of new business and existing clients by providing feedback on overall project performance, pricing guidance, input into sales conversations and proposals, and new opportunities to meet or exceed customer needs. Leverage market research experience to provide meaningful recommendations to customers and sales that address challenges and provide the best solutions to meet research objectives. Take ownership of problematic situations and provide recommendations to address and resolve problems. Actively support the development of PureSpectrum platforms by providing input into feature development, clearly identifying bugs, and testing new functionality. Contribute to the successful completion of OKRs that drive forward the growth of the Services organization and PureSpectrum Lead by example in promoting a strong team environment by building and maintaining positive relationships across the organization. Develop and maintain an understanding of the insights industry as it relates to project full-service delivery, sample management, and other important trends that will help PureSpectrum meet or exceed customer needs. Execute specialized projects with minimal supervision, applying sound analysis of relevant factors to develop solutions that can be validated; work independently while influencing others to support decisions and ensure successful outcomes.
Our team enjoys a creative and collaborative environment with plenty of opportunities for fun, connection, and team celebrations. We believe in supporting our team both personally and professionally-empowering you to thrive inside and outside of work.